Customer service is the new marketing, particularly for the restaurant industry. Here are 8 habits restaurants can adopt to stay competitive.
Katrina Maddox, Digital Marketing Manager for the Grand Ole Opry, joins the Social Pros Podcast to share how a 90-year-old country music radio show successfully stays relevant through smart use of social and audience awareness.
For busy marketing teams, collaborating can be chaotic. Workfront controls all that chaos and enables teams to do their best creative work.
Clicks aren’t everything, but they are important. Here are five under-the-radar ways to get more clicks, from Jay Baer.
Kari Embree, Social Media Community Manager for Green Flash Brewing Company, joins the Social Pros Podcast to share how a local brewery goes national while keeping connected to their dedicated community through social.
New research shows that social media is more effective when it’s been used for multiple years.
Scott Harrison, Founder and CEO of charity: water, joins the Social Pros Podcast to discuss how compelling visuals, strong storytelling, social branding, and a passion for water saves lives.
This is episode one of a brand-new series we’ve started here at Convince & Convert called Talk Digital to Me. Kate Volman interviews the team at Convince & Convert about who they are and what they do, starting with Jay Baer.
Jay Baer’s new Keep Your Customers course is getting ready, and he needs your help with a special survey about your customer service pain.
Michelle Dziuban, Social Media Manager at Cision, joins the Social Pros Podcast to discuss how embracing Facebook live video has amplified their reach and helped them connect with customers on a deeper level.
Donald Trump may be rewriting the rules in politics, but his tactics are no surprise to marketers who follow Gary Vaynerchuk.
Amy Lamparske, Head of Global Social Media at 3M, joins the Social Pros Podcast to share how their data-driven approach to social has amplified and extended their impact online.
Susan Etlinger, Industry Analyst for Altimeter Group, joins the Social Pros Podcast live at Salesforce Connections 2016 to discuss the power, utility, and pitfalls of big data.
This research reveals just how dominant the Facebook ecosystem has become in marketers’ paid social amplification budgets.
The future of social community is omni-social, combining rented social community on Facebook and beyond with owned social community on your own site.