With their new Collections feature, Google+ has taken a bold step as a powerful social tool for individuals and content marketers alike.
May’s Social Pros guests understand the importance of customer support on social media. Companies who are committing seriously to customer support on social media are reaping the benefits. Companies who aren’t responding to customer requests and issues on social media are suffering. It’s that simple.
Identifying influencer personas is a crucial first step in effective blogger outreach. This cheat sheet will help get you started.