In marketing, social media is the gift that keeps on giving. The trouble with traditional communication is that it’s ephemeral. Your print ad, TV spot, outdoor ad or press mention can have tremendous marketing value, but only while you’re paying to make it so. It’s like trying to communicate with rainbows – momentarily fantastic, but [...]
The Inefficiencies of the Reputation Economy
Nothing gets bloggers more excited than a discussion about blog rankings. Many conversations I had at South by Southwest touched on this subject. Jason Falls asked Guy Kawasaki to move his Social Media Explorer up the list on http://alltop.com (a great resource to find first-class blogs, by the way). Mack Collier told me that his [...]
The Wisdom of Social Media X-Rays
Are you actually helping your company via social media? Much of contemporary social media effort and brand reputation management is focused on uncovering the positive. Number of friends. Number of followers. Blog posts. Blog comments. Share of voice. Net promoter score. Brands (and their agencies) are creating reports and smiling when those reports show how [...]
Revolutionizing Blog Analytics
Do you know how visitors use your blog? I have previously reviewed Crazy Egg, whose heat maps and link tracking are exceptional (and easy to use). But a few weeks ago I signed up for a trial of Israeli company ClickTale, and I am absolutely blown away by what it can do. ClickTale records every [...]
9 Blog Failures and Remedies
Are you maximizing the potential of your blog? I’m not. After 7 months with this version, I’ve embarked on a redesign of the Convince & Convert blog. I have three goals for this new design: – Make the blog easier to use for you – Encourage conversation – Make the connections between me and the [...]
Mack Collier – The Twitter 20 Interview about Blogging and Being Helpful
Are you as good at social media as Mack Collier? Probably not, as proven in this sweeping, live Twitter20 interview. Mack opines on how to write a good blog, how to help others in social media, and why you need to know where your traffic comes from. Mack is a social media consultant and trainer, [...]
BL Ochman – The Twitter 20 Interview about Social Media and Blogging
BL Ochman, author of the What’s Next blog, and a veteran of digital marketing since 1996 and a public relations powerhouse before that, agreed to withstand the crucible of a Twitter 20 interview (20 questions live on Twitter). Here are BL’s thoughts on blogging, email, social media, and getting the job done right online. 1. [...]
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