YOUTILITY

Why Smart Marketing Is About Help, Not Hype

The difference between helping and selling is just two letters. But those two letters are critically important to your company’s success.

You’re not competing for attention only against other, similar products. You’re competing for attention against everything. To win in this hyper-competitive environment, you must ask “How can we help?”

If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. This is Youtility.

Includes interviews with dozens of companies practicing Youtility, and provides 6 blueprints for building Youtility in your company.

Available for pre-order soon (get up to 7 exclusive bonuses) at http://YoutilityBook.com
brand communities 335  |  Add Yours

Is Starbucks the Most Dangerous Competitor to Facebook?

Today’s post is a collaboration with Clinton Bonner, community connectivity expert, futurist, and blogger at Everything to Everything. Starbucks is not only offering free Wi-Fi in all stores come this fall, but also unveiling their Starbucks Digital Network that all in-store web and mobile users will have the opportunity to enjoy (it’s a partnership with [...]

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Digital Media 10  |  Add Yours

Brands Must be Social Media Selfish

Are you protecting your social media brand? I was followed on Twitter last night by @trynetflixfree As a long-time Netflix member, I clicked the link to determine whether I should follow back. Much to my surprise, @trynetflixfree is a Netflix affiliate, trying to drive new subscribers via banal appeals on Twitter. I don’t begrudge the [...]

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E-commerce 25  |  Add Yours

3 Reasons the Recession is Great News for Social Media

This recession is looking worse than Sylvester Stallone all roided up for that recent Rambo 14 (Rambo goes to the buffet for the Early Bird Special with some pals) movie. It’s going to be bad. But for social media, it just might be the best possible circumstance. Here’s why: 1. Smart Buying Consumer confidence is [...]

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E-commerce 19  |  Add Yours

Email Unsubscribes – Embrace Those Who Reject You

A long-standing “success metric” in email marketing is the unsubscribe ratio. Like telling children that their pet fish is “just sleeping” the “unsubscribe ratio” is a euphemism. Your unsubscribe ratio is the percentage of people who receive your email that have gotten so tired or frustrated with your program that they simply can’t take it [...]

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Campaign Testing and Optimization 1  |  Add Yours

Just What They’re Looking For: Using Landing Pages to Improve Paid Search Marketing

As I write this, hundreds of thousands of businesses are competing to convince people that their Web site is online nirvana – the beatitude, not the band. But, given all the other marketing tactics available, why has pay per click search marketing gone from nowhere to a $3 billion dollar industry this year, and $5.5 [...]

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Campaign Testing and Optimization 1  |  Add Yours

Swissarmyknife.com: Using Web strategy to improve integrated marketing

What does the Internet have to do with your print, TV, radio, direct mail and other traditional tactics? Plenty. Along with the oft-cited belief that half of all marketing dollars are wasted lies a corollary, which is that the traditional components of most marketing plans are evaluated using less than scientific means. In many cases, [...]

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E-commerce 0  |  Add Yours

Death of a Salesman: A resurgent Internet is transforming e-commerce

You’ve heard it all before, right? Circa 1998. The Internet, with its 24×7 hours and minuscule overhead is going to put American retailers out of business. It’s just a matter of time before operational efficiencies triumph over brand and physical location, and quaint stores disappear faster than Diamondbacks’ pitching. Well, it didn’t quite work out [...]

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