From a business objectives standpoint, isn’t uni-directional social media more similar to email than it is different? Social network connectivity is becoming the post-modern email newsletter. A way for consumers to stay up-to-date with the brand, hear about special offers, and occasionally advocate to their friends. This puts significant pressure on email to be more [...]
Integrating Email and Social Media with Flowtown
Aren’t social media and email more alike than they are different? Both seek to keep your brand top-of-mind with customers and prospects, communicating in a relevant, timely way that ideally is measurable and testable. But the problem with email and social media is that too many people are positioning it as an either/or scenario. Several [...]
Social Media is a Samaritan, not a Savior
The problem with a lot of traditional marketing is that the call to action is too heavy-handed. “Visit your Toyota dealer now” or “Call this toll-free number” or “McRib is back, but only for a limited time.” Each of these forces the recipient of the message – the consumer – to make a yes/no decision. [...]
A Twitter Spy Without the Russian Accent
Brands looking to generate social media ROI are moving inexorably toward one of two poles: either the social CRM approach whereby the customer service benefits of social media are emphasized; or the social media marketing approach, where the focus is squarely on selling stuff. If your focus is on selling via social media, it’s imperative [...]
Curing Social Media Burnout
I get it, I really do. Keeping up with social media is like keeping pace with the latest Brangelina saga – you know you want to, but it’s hard to devote the time. I’m here to help. I’ve launched a email newsletter that will help you stay on top of what’s really important in social [...]
How to Integrate Social Media Into Your Marketing
View more presentations from Jason Baer. This is a Webinar I conducted recently for MarketingProfs (a Convince & Convert client), sponsored by Citrix (makers of GoToWebinar and GoToMyPC). The Big Social Media Integration Picture Social media and conversation marketing transform brands like no other communication methodology previously, because it changes the fundamental nature of the [...]
What Facebook and Email Stole from Google’s Playbook
A long time ago, you could get Web pages ranked in search engines solely based on how many times a keyword was present on the page. This of course resulted in the laughably loathsome practice of keyword stuffing, where Web pages were purposefully written with “discount Easter baskets for sale” 30 times in a row. [...]
11 Steps Toward Social Media and Email Convergence
Email and social media are a lot more similar than they are different. Both are used to drive brand affinity and brand preference. Both are best when rooted in 1:1, relevant communication, rather than one-to-many, megaphone-style shouting. Based on these similarities, I believe the people responsible for social media in your company, should also be [...]
Is Zappos’ Email as Good as Their Social Media?
Guest post by David Hibbs, lifecycle marketing manager for integrated marketing firm Off Madison Ave. He specializes in developing strategies to reach the right customer, at the right time, with the right message. I’m a big fan of Zappos.com. They have personality, transparency, and the willingness to try new things (see every social media case [...]
May I Contact You Please? The Evolution of Permission
Guest post by Doug Wick (@dougwick), who thinks a lot about marketing and is a Director of Business Development for Powered, a social marketing company in Austin, TX. He writes frequently for Powered’s blog, The Engaged Consumer, and at DougWick.com. In the past decade of direct marketing online, the focal point has become contacting consumers [...]
