What Southwest did right and wrong during their massive outage and subsequent social media crisis, with letter grades from Jay Baer.
Who best inspired our wanderlust this summer? Here’s a round-up of seven can’t-miss travel and hospitality campaigns from Summer 2016.
After a snub from Google Street View, the Faroe Islands created their own with the help of 360-degree video cameras and 80,000 sheep.
After a humorous customer complaint, Tesco’s support team didn’t miss a beat, firing back an equally silly (and noteworthy) response.
A new contest from Cheetos encourages fans to submit photos of their quirkiest-looking Cheetos chips for the chance to win serious prizes.
Hair care brand John Frieda serves up personalized visual content in a colorful Instagram campaign.
Birchbox’s latest campaign encouraged fans to call them on Snapchat—and ask them anything—using the app’s new video and voice call features.
What Southwest did right and wrong during their massive computer outage and subsequent social media crisis. 6 lessons and letter grades for each, from Jay Baer.
For its 70th birthday, Heathrow Airport asked travelers to share their best Heathrow stories and surprised their favorites with gifts.
Pret A Manger’s summertime pop-up shops were a smash hit with Londoners. Now they’re turning to Twitter to ask customers what to do next.
A new mobile campaign from cosmetic company Shiseido serves up personalized visuals to users brave enough to give their phone a smooch.
UK retailer British Home Stores has deployed a bold guerilla marketing campaign to save the company from going out of business.