YOUTILITY

Why Smart Marketing Is About Help, Not Hype

The difference between helping and selling is just two letters. But those two letters are critically important to your company’s success.

You’re not competing for attention only against other, similar products. You’re competing for attention against everything. To win in this hyper-competitive environment, you must ask “How can we help?”

If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. This is Youtility.

Includes interviews with dozens of companies practicing Youtility, and provides 6 blueprints for building Youtility in your company.

Available for pre-order soon (get up to 7 exclusive bonuses) at http://YoutilityBook.com

How to Know When to Promote a Facebook Post

badge jay says How to Know When to Promote a Facebook PostSocial media has never been inexpensive, just different expensive. But now, the last vestiges of false assumptions about the true cost of social marketing are being wiped away. Facebook’s changes to EdgeRank essentially require that Pages pay a fee to reach more than 15 out of every 100 of their fans. How long until Twitter follows?

If you ‘re at all serious about social marketing, and don’t have a line item budget for promoting Facebook posts in 2013, you need to add it today.

How much should you budget? Impossible for me to estimate, because fees charged by Facebook for Promoted Posts are pegged to your fan count, and range from $10 to $1,000 or more, per post.

When Do You Promote a Facebook Post?

But what I can help you with is how to decide what posts to promote on Facebook. At Convince & Convert, we use a double-down approach, and promote (we call it STIR) Facebook posts when they show early viral promise. But there are other factors you should consider before clicking “promote” and charging your credit card. Will the post still be valid in a few days (it can take Facebook a while to show it)? Is it meaningful enough to your business to promote it?

Here’s our handy guide with a four-part decision process.

 How to Know When to Promote a Facebook Post
When Do You Promote a Facebook Post? (click for downloadable version)

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About Jay Baer

Jay Baer is a hype-free social media and content strategist & speaker, and author of Youtility: Why Smart Marketing is About Help not Hype. Jay is the founder of http://convinceandconvert.com and host of the Social Pros podcast.

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  • http://twitter.com/FrameableFaces Frameable Faces

    This is GREAT – like the time element a lot – good call on waiting 6 hours. Thank you!

    - Doug Cohen

  • tariqxs

    Great Tip. shouldn’t the engagement rate be calculated with the existing reach of the post rather than fans of the page?

    • http://www.convinceandconvert.com/ jaybaer

      Good thought. We haven’t done it like that, but absolutely could.

  • http://pegfitzpatrick.com/ Peg Fitzpatrick

    Great advice and I love the STIR info.

    Do you really feel that Twitter will be following suit with how many see your tweets? The cost of social media might be changing quite a bit.

    • http://www.convinceandconvert.com/ jaybaer

      I don’t know Peg. They easily could.

      • http://pegfitzpatrick.com/ Peg Fitzpatrick

        Did you see Mari’s Facebook note tonight? Looks like they’ve changed the Edgerank algorithm again to make text only posts get more action.

        • http://www.convinceandconvert.com/ jaybaer

          I’ll check it out. Not a bad call, as the photo thing is getting a little over-the-top.

        • http://malharbarai.com/ Malhar Barai

          Peg, I just did a post on the new algorithm yesterday. The tweaks are kind of double edged sword, while it does lay more emphasis on engagement, which I consider good as it will ensure quality content rather than just getting more followers. The flip side is, bigger brands with deeper pockets can get more engagement by having paid promoted post.

  • http://www.razorsocial.com/ Ian Cleary

    I agree that twitter will implement similar changes. It’s an easy argument for them. They just have to claim that people are getting too many tweets and they have implemented a system to help you find the most relevant tweets. The next stage 6 months later is charging to make sure your tweets are in the selected few!

  • http://www.socialbakers.com/ Peter Kelly

    It is only a matter of time when Twitter will follow Facebook with paying for better reach. However, I do like the STIR very much. I think this should be a rule every Facebook Page admin should stick. Thanks for bringing that up.

  • http://www.facebook.com/Therealcharlieardagh Charlie Ardagh

    Identifying great content worth promoting based on how an audience/following or fan base reacts puts some science behind the reasoning for selecting one post over another. As a manual process I really like the way your formula helps page admins with this.

  • http://www.facebook.com/people/Edward-Frebowitz/842429853 Edward Frebowitz

    I have noticed Facebook has slowed down the rate at which they feed promoted posts into the content stream. A few months ago, a promoted could take three days, it now seems the the post is parsed out over five days or longer. It changes the strategy a bit.

  • http://twitter.com/ontheregimen ontheregimen

    I could just be a newb, but why wait until 6 hours after publishing?

    • http://www.convinceandconvert.com/ jaybaer

      Just to give the post enough time to see how it’s faring. On big pages, it could be as short as one hour.