THE NOW REVOLUTION

Read The NOW Revolution, the best-selling book on social business from Jay Baer and Amber Naslund.

Every customer is a reporter. Every employee is in marketing. And speed matter like never before. In The NOW Revolution, you'll learn:

- How to build a culture that empowers social
- How to activate your customers and employees
- How to listen and respond to real-time opportunities
- How to manage a social media crisis
- How to effectively measure social media, including ROI

Endorsed by Seth Godin, Chris Brogan, Ann Handley, John Jantsch and dozens of other social media and social business leaders.

Available at Amazon, Barnes & Noble, Apple and in all hard cover and digital formats. Also, in audio via Audible.

Click here to get the first chapter free.

Social Frosting, Google Plus, and SEO – a Conversation

This is a recent podcast about Google Plus by Eric Schwartzman @EricSchwartzman who provides online social media training, social media strategy and social media policy governance. His new book “Social Marketing to the Business Customer” with Paul Gillin about B2B social media marketing is available now. 

Social media and content strategist and President of Convince and Convert Jay Baer (@jaybaer), talks about Google’s new social web offering and tells you why to join the 10 million other who are currently figuring out how to use Google Plus.

LISTEN TO THE PODCAST HERE

Why use Google+ when there’s always a new social network? What are the benefits of using Google Plus?  What are the advantages of using G+?  And how, if at all, will Google+ impact Google search, if it’s successful?

Think about it.  Over the last 7 years, online conversations have moved from blogs to social networks. The most engaging status updates, tweets and shares generate conversations, edging them up to the top of the stream.

On the other hand web pages are ranked largely by inbound links. While these published, referring links are no less useful than they once were, there are also fewer of them today for Google to count.

Comments, likes and shares aren’t inbound links, but they have become important measures of influence.  It’s possible that if Google can’t figure out a way to integrate these signals into search, some day its ability to effectively rank online content could become obsolete.

Does Google+ potentially give Google search the social signals it needs to stay relevant?  Is the introduction of G+ Circles siginificant?  Should businesses be thinking about how to use Google+ in their social media outreach strategy?  Or are we essential just trading the measure of influence for the measure of popularity?

Show Notes

1:55 – Online content has gotten smaller, with an activity stream of what’s happening now constantly changing. Are Facebook status updates, wall posts, tweets and shares the future of the web? Jay explains how Google+ could help Google stay relevant through the shift from pages to streams.

4:17 – With content creation moving away from page views to short, microbursts of information, Page Rank is becoming less useful. Jay talks about how the Google page rank algorithm has been the fundamental premise of SEO for years and the potential downfall of the page rank formula in the new world of social object oriented content.

5:53 – Who has more influence online: content creators or content curators?  Have we gone too far in the other direction by exchanging the more measured, foundation principle of Page Rank for the impulsivity of likes and comments? Jay cites Matt Riding, who mentions the pendulum swing where it may be the status updaters who receive a disproportionate amount of attention, rather than the writers of original content.  Jay explains how Google+ gives the search giant a way to bake social signals into its search algorithm.

7:48 – In a recent blog post about Google+, Jay says that Google swallowed it’s “we can do things different pride” and out the best of Facebook, Twitter and FourSquare in G+. The result: using Google+ may be better than other social media tools because it does less; it has a concise set of features and doesn’t try to bake a cacophony of features into a single interface.

12:11 – Jay talks about how to use Google+ Circles.  With the new drag and drop interface, using Google+ Circles gives you the chance for a “do over” to get your friends lists right. Eric mentions a recent episode of  Media Hacks #262 with Mitch Joel (@mitchjoel), Chris Brogan (@chrisbrogan), and Hugh McGuire (@hughmcguire)  where they discussed this new feature ad nauseum.

18:34 – Jay calls Google an algorithmic cake trying to add social frosting, while Facebook is a social cake trying to add an algorithmic frosting. The algorithmically based Google adds a social layer with Google+; while socially based Facebook tries to go algorithmic with Edgerank.

19:53 – Google already has a plethora of ancillary online services, like Gmail, Google Maps and YouTube.  Google+ gives it a chance to vertically integrate these services with a social wrapper and use them in a way that enhances the overall user experience.

22:48 – The nasty little secrets of black hat SEO and the question “Is Google Broken?” Jay discusses the shared characteristics of “Search” and shares ideas for shutting down the content farms and improving local search.

25:39 – Google, Adwords and G+.

27:56 – How should business take into account new social network when developing a social media strategy? Jay points out that you need to be clear that your business strategy is simply not about collecting “likes” or “fans”, but that you see a resulting behavior change – like buying the products.  If your strategic plan is how to use a tool, you will always be playing catch up. How should business use Google+ to support their social media strategy?

31:30 – What is happening to the trends of referral traffic? Jay’s blog has already seen more traffic from Google+ than Facebook.

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Justin_Dupre 5 pts

Since Google+ is still a new medium, a lot of people are still hesitant in using it for marketing purposes. This is going to change though as the members increase.

JuliaFiedler 5 pts

First, I agree that G+ being a simpler tool makes it more adoptable. I'd like to point out that its accessiblity also helps drive its success. If you don't already have Google set as your home page, chances are you go there at least a couple times a day and this puts G+ in front of your face regardless of whether that was your original internet destination. Why not check your notifications while researching that strategic business plan your boss wants on her desk by tomorrow morning? It will only take a second...

However, it's a little scary to think that quality of content would be based on popularity though. I see how this can help Google become more relevant, but why not start by parterning with sites that already generate this type of behavior? If using social networking to improve site relevancy is really the goal, then established networks like Yelp, UrbanSpoon and TripAdvisor are great examples of cultivating user opinion/using it in a way that affects search results. Instead, Google recently made the decision to only use their own content for Google Places - See: http://www.pcworld.com/businesscenter/article/236595/what_the_new_google_places_means_for_your_business.html

I love Google, too... just sayin' they don't always play fair and that makes me hesitant to become a cheerleader before I see how this all plays out. Twitter: @JuliaFiedler79

Conversation from Twitter

ThaFamousNobody
ThaFamousNobody

bethcorneglio check ur dm

norcross
norcross

jessostroff opheliaswebb I figured as much. youz iz learning!

jessostroff
jessostroff

opheliaswebb norcross at least you learn from your mistakes. more than I can say for most people out there :)

opheliaswebb
opheliaswebb

jessostroff norcross As I mentioned, I *may* have broken my own site mult times w/ <div> stuff and tried to fix before head hanging shame!

jessostroff
jessostroff

norcross you'll never believe this... @opheliaswebb's advice was right! broken <div> stuff. we iz learning stuffs!

norcross
norcross

jessostroff can't tell on the phone. email me a screenshot?