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	<title>Comments on: Let&#8217;s Stop Swooning Over Social Media</title>
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	<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/</link>
	<description>Social Media Strategy Blog Social Media Consulting</description>
	<lastBuildDate>Mon, 27 Jun 2011 21:18:45 +0000</lastBuildDate>
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		<title>By: ArtseyC</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-49507</link>
		<dc:creator>ArtseyC</dc:creator>
		<pubDate>Fri, 22 Oct 2010 07:32:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-49507</guid>
		<description>Despite what I may tweet, I agree with this, Jay. 

Jeff&#039;s vacuum salesman analogy is funny in that sad-but-true way. And Ginger makes the point I tend to harp on: if you are doing business poorly (bad - or not good - customer service, bad product, etc.), you are not going to create advocates in social or any other media. 

First, be a company people want to engage with, be a part of, talk about; get your processes in order, get your people on the same page. Know what you&#039;re looking to accomplish and how you plan to go about it. Treat your foray into social medias as important enough to put some time and effort into, and then work your plan. 

Companies that throw a few hours a week of their uninterested employees&#039; time, stacked on top of already packed schedules, with no guidance as to what they are attempting to accomplish will end up being the companies that say &quot;We tried that and it didn&#039;t work.&quot; And we will shake our heads and sigh. 
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		<content:encoded><![CDATA[<p>Despite what I may tweet, I agree with this, Jay. </p>
<p>Jeff&#8217;s vacuum salesman analogy is funny in that sad-but-true way. And Ginger makes the point I tend to harp on: if you are doing business poorly (bad &#8211; or not good &#8211; customer service, bad product, etc.), you are not going to create advocates in social or any other media. </p>
<p>First, be a company people want to engage with, be a part of, talk about; get your processes in order, get your people on the same page. Know what you&#8217;re looking to accomplish and how you plan to go about it. Treat your foray into social medias as important enough to put some time and effort into, and then work your plan. </p>
<p>Companies that throw a few hours a week of their uninterested employees&#8217; time, stacked on top of already packed schedules, with no guidance as to what they are attempting to accomplish will end up being the companies that say &#8220;We tried that and it didn&#8217;t work.&#8221; And we will shake our heads and sigh.</p>
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		<title>By: Bill Grey</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-13262</link>
		<dc:creator>Bill Grey</dc:creator>
		<pubDate>Fri, 03 Jul 2009 11:12:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-13262</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;SOCIAL MEDIA IS NOT AN END IN ITSELF: Most people still don&#039;t know what Twitter is or can do: http://bit.ly/1b3e15&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">SOCIAL MEDIA IS NOT AN END IN ITSELF: Most people still don&#8217;t know what Twitter is or can do: <a href="http://bit.ly/1b3e15" rel="nofollow">http://bit.ly/1b3e15</a></span></span></span></p>
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		<title>By: Sarah</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-13263</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Tue, 30 Jun 2009 02:12:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-13263</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @tweetmeme Let&#039;s Stop Swooning Over Social Media (via @jaybaer) http://bit.ly/h6y84&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">RT @tweetmeme Let&#8217;s Stop Swooning Over Social Media (via @jaybaer) <a href="http://bit.ly/h6y84" rel="nofollow">http://bit.ly/h6y84</a></span></span></span></p>
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		<title>By: edward boches</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-2879</link>
		<dc:creator>edward boches</dc:creator>
		<pubDate>Tue, 30 Jun 2009 01:46:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-2879</guid>
		<description>If you&#039;re a marketer, you don&#039;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#039;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.
[rq=84938,0,blog][/rq]&lt;a href=&quot;http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media&quot; rel=&quot;nofollow&quot;&gt;10 steps to launching a new product using social media&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>If you&#8217;re a marketer, you don&#8217;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#8217;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.<br />
[rq=84938,0,blog][/rq]<a href="http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media" rel="nofollow">10 steps to launching a new product using social media</a></p>
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		<title>By: edward boches</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-45892</link>
		<dc:creator>edward boches</dc:creator>
		<pubDate>Tue, 30 Jun 2009 01:46:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-45892</guid>
		<description>If you&#039;re a marketer, you don&#039;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#039;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.
[rq=84938,0,blog][/rq]&lt;a href=&quot;http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media&quot; rel=&quot;nofollow&quot;&gt;10 steps to launching a new product using social media&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>If you&#8217;re a marketer, you don&#8217;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#8217;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.<br />
[rq=84938,0,blog][/rq]<a href="http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media" rel="nofollow">10 steps to launching a new product using social media</a></p>
]]></content:encoded>
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	<item>
		<title>By: edward boches</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-2878</link>
		<dc:creator>edward boches</dc:creator>
		<pubDate>Tue, 30 Jun 2009 01:44:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-2878</guid>
		<description>If you&#039;re a marketer, you don&#039;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#039;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.
[rq=84916,0,blog][/rq]&lt;a href=&quot;http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media&quot; rel=&quot;nofollow&quot;&gt;10 steps to launching a new product using social media&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>If you&#8217;re a marketer, you don&#8217;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#8217;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.<br />
[rq=84916,0,blog][/rq]<a href="http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media" rel="nofollow">10 steps to launching a new product using social media</a></p>
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		<title>By: edward boches</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-45890</link>
		<dc:creator>edward boches</dc:creator>
		<pubDate>Tue, 30 Jun 2009 01:44:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-45890</guid>
		<description>If you&#039;re a marketer, you don&#039;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#039;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.
[rq=84916,0,blog][/rq]&lt;a href=&quot;http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media&quot; rel=&quot;nofollow&quot;&gt;10 steps to launching a new product using social media&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>If you&#8217;re a marketer, you don&#8217;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#8217;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.<br />
[rq=84916,0,blog][/rq]<a href="http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media" rel="nofollow">10 steps to launching a new product using social media</a></p>
]]></content:encoded>
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		<title>By: edward boches</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-45891</link>
		<dc:creator>edward boches</dc:creator>
		<pubDate>Tue, 30 Jun 2009 01:44:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-45891</guid>
		<description>If you&#039;re a marketer, you don&#039;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#039;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.
[rq=84916,0,blog][/rq]&lt;a href=&quot;http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media&quot; rel=&quot;nofollow&quot;&gt;10 steps to launching a new product using social media&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>If you&#8217;re a marketer, you don&#8217;t start with social media, or with paid media, or with PR.  You start with your customer or prospect.  Who is she, how does she relate to the category, the brands in the category, media and technology?  In the category in question, does she want to be entertained as a spectator, or does she want to participate as a content creator or critic?  Socialize?  Express an opinion, what?  I can read a hundred blog posts a day and find an awful lot that simply want to talk about  technology, or SEO, or social media, or Twitter.  They&#8217;re all just tools to connect, engage, inspire, build and mobilize.  But which one(s) you decide to employ have little to do with the medium itself, it (they) has to do with your audience.  Start there.  Always.<br />
[rq=84916,0,blog][/rq]<a href="http://edwardboches.com/10-steps-to-launching-a-new-product-using-social-media" rel="nofollow">10 steps to launching a new product using social media</a></p>
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		<title>By: Jessica Griffin</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-13264</link>
		<dc:creator>Jessica Griffin</dc:creator>
		<pubDate>Sun, 28 Jun 2009 21:34:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-13264</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Let&#039;s Stop Swooning over Social Media  http://bit.ly/10pbgH  (c/o @jaybaer)&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Let&#8217;s Stop Swooning over Social Media  <a href="http://bit.ly/10pbgH" rel="nofollow">http://bit.ly/10pbgH</a>  (c/o @jaybaer)</span></span></span></p>
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		<title>By: F. Andy Seidl</title>
		<link>http://www.convinceandconvert.com/integrated-marketing-and-media/stop-swooning-over-social-media/#comment-13265</link>
		<dc:creator>F. Andy Seidl</dc:creator>
		<pubDate>Sun, 28 Jun 2009 08:49:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.convinceandconvert.com/?p=320#comment-13265</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Reading (and agreeing with) @jaybaer - http://bit.ly/bV5ab &quot;If You Think You Can Use Social Media Only, You Can’t&quot;&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Reading (and agreeing with) @jaybaer &#8211; <a href="http://bit.ly/bV5ab" rel="nofollow">http://bit.ly/bV5ab</a> &#8220;If You Think You Can Use Social Media Only, You Can’t&#8221;</span></span></span></p>
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