Comments on: Social Media – Your Customers Are Talking About You Online http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/ Social Media Strategy Blog Social Media Consulting Mon, 27 Jun 2011 21:18:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: The 6 Dangerous Fallacies of Social Media | Jason Baer http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-4183 The 6 Dangerous Fallacies of Social Media | Jason Baer Tue, 18 Aug 2009 00:31:29 +0000 http://www.convinceandconvert.com/?p=106#comment-4183 [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If barber [...] [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If barber [...]

]]> By: Seif Khemaissia » The 6 Dangerous Fallacies of Social Media http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-2311 Seif Khemaissia » The 6 Dangerous Fallacies of Social Media Thu, 28 May 2009 14:11:26 +0000 http://www.convinceandconvert.com/?p=106#comment-2311 [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If barber [...] [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If barber [...]

]]> By: kimfal http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-12078 kimfal Tue, 26 May 2009 05:35:09 +0000 http://www.convinceandconvert.com/?p=106#comment-12078 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Reading: Social Media - Your Customers Are Talking About You Online | http://bit.ly/n8heV</span></span> Reading: Social Media – Your Customers Are Talking About You Online | http://bit.ly/n8heV

]]> By: kimfal (kimfal) http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-2183 kimfal (kimfal) Mon, 25 May 2009 22:40:06 +0000 http://www.convinceandconvert.com/?p=106#comment-2183 <strong>Twitter Comment</strong> <a href="http://twitter.com/kimfal" title="Twitter Comment" rel="nofollow"> <div class="ccimg1" title="kimfal (kimfal)" style="float:left;margin-right:10px;padding:0;width:60px;height:60px;background:url(http://www.convinceandconvert.com/wp-content/plugins/chatcatcher/picbg.jpg) no-repeat top;cursor:hand;"> </div> <div class="ccimg2" title="kimfal (kimfal)" style="float:left;margin-left:-70px;margin-right:10px;padding:0;width:60px;height:60px;background:url(http://purl.org/net/spiurl/kimfal) no-repeat top;cursor:hand;"> </div> </a> Reading: Social Media - Your Customers Are Talking About You Online | [link to post]<br /><br /> - Posted using Chat Catcher Twitter Comment


Reading: Social Media – Your Customers Are Talking About You Online | [link to post]

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]]> By: Social Media Fallacies - What To Know If You’re Thinking of Social Media « SiliconAngle http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-1224 Social Media Fallacies - What To Know If You’re Thinking of Social Media « SiliconAngle Tue, 24 Feb 2009 21:21:31 +0000 http://www.convinceandconvert.com/?p=106#comment-1224 [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to [...] [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to [...]

]]> By: Social Media Fallacies - What To Know If Your Thinking of Social Media « Furrier.org - Business & Technology Blog http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-1084 Social Media Fallacies - What To Know If Your Thinking of Social Media « Furrier.org - Business & Technology Blog Tue, 27 Jan 2009 14:28:40 +0000 http://www.convinceandconvert.com/?p=106#comment-1084 [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to [...] [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to [...]

]]> By: Eres lo que compartes « Ramiro Casó - Blog http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-382 Eres lo que compartes « Ramiro Casó - Blog Mon, 13 Oct 2008 12:33:33 +0000 http://www.convinceandconvert.com/?p=106#comment-382 [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If barber [...] [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If barber [...]

]]> By: The 6 Dangerous Fallacies of Social Media | Social Media Marketing | Digital Marketing Training - Convince & Convert http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-320 The 6 Dangerous Fallacies of Social Media | Social Media Marketing | Digital Marketing Training - Convince & Convert Wed, 08 Oct 2008 19:58:46 +0000 http://www.convinceandconvert.com/?p=106#comment-320 [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If [...] [...] matter what industry you’re in. Your customers and prospects are talking about you online. Your company needs to be part of that conversation. Today. Online is where many people do their talking, so that’s where you need to be. If [...]

]]> By: Amanda Vega http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-25 Amanda Vega Fri, 18 Jul 2008 17:43:16 +0000 http://www.convinceandconvert.com/?p=106#comment-25 You are spot on with the comment, " if you don’t reach out and become part of the online conversation about your brand, the social media community will define the attributes of your brand without your input." This is what we tell clients over and over with about a 50% success rate. Interestingly enough, it seems to be the clients that have the worst reputations online (think airlines, hotels, customer driven companies) that fight the engagement the most. It's almost as if they are afraid to face the truth. The stakeholders in the ivory tower like to bury their heads in the sand and pray that it will all go away, which we all know isn't true. And sadly, in 100% of the cases, if they would simply participate/respond/acknowledge the conversations and make real efforts for change internally, they would probably not only increase their reputations, but also find some new zealots to say GREAT things about their brand. You are spot on with the comment, ” if you don’t reach out and become part of the online conversation about your brand, the social media community will define the attributes of your brand without your input.” This is what we tell clients over and over with about a 50% success rate. Interestingly enough, it seems to be the clients that have the worst reputations online (think airlines, hotels, customer driven companies) that fight the engagement the most. It’s almost as if they are afraid to face the truth. The stakeholders in the ivory tower like to bury their heads in the sand and pray that it will all go away, which we all know isn’t true. And sadly, in 100% of the cases, if they would simply participate/respond/acknowledge the conversations and make real efforts for change internally, they would probably not only increase their reputations, but also find some new zealots to say GREAT things about their brand.

]]> By: Amanda Vega http://www.convinceandconvert.com/social-media-marketing/social-media-your-customers-are-talking-about-you-online/#comment-44603 Amanda Vega Fri, 18 Jul 2008 17:43:00 +0000 http://www.convinceandconvert.com/?p=106#comment-44603 You are spot on with the comment, " if you don’t reach out and become part of the online conversation about your brand, the social media community will define the attributes of your brand without your input." This is what we tell clients over and over with about a 50% success rate. Interestingly enough, it seems to be the clients that have the worst reputations online (think airlines, hotels, customer driven companies) that fight the engagement the most. It's almost as if they are afraid to face the truth. The stakeholders in the ivory tower like to bury their heads in the sand and pray that it will all go away, which we all know isn't true. And sadly, in 100% of the cases, if they would simply participate/respond/acknowledge the conversations and make real efforts for change internally, they would probably not only increase their reputations, but also find some new zealots to say GREAT things about their brand. You are spot on with the comment, ” if you don’t reach out and become part of the online conversation about your brand, the social media community will define the attributes of your brand without your input.” This is what we tell clients over and over with about a 50% success rate. Interestingly enough, it seems to be the clients that have the worst reputations online (think airlines, hotels, customer driven companies) that fight the engagement the most. It’s almost as if they are afraid to face the truth. The stakeholders in the ivory tower like to bury their heads in the sand and pray that it will all go away, which we all know isn’t true. And sadly, in 100% of the cases, if they would simply participate/respond/acknowledge the conversations and make real efforts for change internally, they would probably not only increase their reputations, but also find some new zealots to say GREAT things about their brand.

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