YOUTILITY

Why Smart Marketing Is About Help, Not Hype

The difference between helping and selling is just two letters. But those two letters are critically important to your company’s success.

You’re not competing for attention only against other, similar products. You’re competing for attention against everything. To win in this hyper-competitive environment, you must ask “How can we help?”

If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. This is Youtility.

Includes interviews with dozens of companies practicing Youtility, and provides 6 blueprints for building Youtility in your company.

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If You’re B2B, What Day You Tweet Doesn’t Matter

(at least on weekdays)

On Thursday October 27, join me and my friends at Argyle Social for a valuable (yet free) Webinar that puts some of the big questions about social media timing under the experimental microscope.

Register here

We’ll cover a lot of ground about when’s the best time for Twitter and Facebook communication in different scenarios. We’ll dispel some myths, and probably create a few new ones.

B2B Twitter Timing If Youre B2B, What Day You Tweet Doesnt Matter One of my favorite findings from the research (which analyzed more than 250,000 social media messages sent via the Argyle Social platform in 2011), is that despite what you may have heard, for B2B companies it really doesn’t matter what day you send your tweets.

Our analysis finds no statistical basis for tweeting more on any particular weekday, with only very slight increases in engagement on Monday and Tuesday (and those increases are correlated with increases in volume of tweets sent on those days).

The Right Answer is No Answer

Sometimes, like in this case, despite how hard we look for it the answer we seek just isn’t there.

I find this piece of B2B “non-advice” interesting, because dating back to the early days of email marketing, we’ve always wanted to believe that message recipients’ behavior differs enough through the week that we should stage our communication accordingly. We used to send emails on Tuesday, Wednesday, Thursday because more people are on vacation Monday and Friday. Then, everyone starting sending their emails mid-week, and we flooded inboxes so much, engagement rate plummeted.

This particular dataset (B2B, Twitter, Weekday) found no discernible pattern that you can act upon, but that’s not at all true for our entire study. We’ve got some very interesting findings about B2C, Facebook, Weekends and more, that will get you rethinking how and when you communicate in social media.

For those, you’ll need to tune in on Thursday. We’ll also teach you how to run legitimate testing experiments on your own data, in your own company. I hope to see you logged in at 1pm eastern.

(note: Arygle Social is a Convince & Convert sponsor, and I use their tool for my own tweeting, etc.)

pf button both If Youre B2B, What Day You Tweet Doesnt Matter
About Jay Baer

Jay Baer is a hype-free social media and content strategist & speaker, and author of Youtility: Why Smart Marketing is About Help not Hype. Jay is the founder of http://convinceandconvert.com and host of the Social Pros podcast.

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  • http://www.awasht.com/ awasht

    haha i guess the title told me everything I needed to know from this article!

    • http://www.convinceandconvert.com JayBaer

      @awasht Yeah, I didn’t really hold back this time did I?

  • coopermarcus

    How about B2B tweeting on weekends compared to weekdays? Thanks @Keshila #B2Bsummit

    • http://www.convinceandconvert.com JayBaer

      @coopermarcus@keshila We’ll have that in the Webinar, actually.

  • nsweeney

    Wow. Thanks for the info. Looks like coupsmart ‘s policy of sending tweets out “the second Tuesday of next week” is spot-on. We’re quite the innovative company.

  • CherilynnStone

    I agree with coopermarcus. I’d like to know what you’ve found out about sending status updates on weekends for B2B as compared to weekday’s. Otherwise great information. I’ll be sure to register for your call. Thanks.