Brand Community Managers Take Heed of “Managing Online Forums”
- October 7th, 2009 | Written By: Jay Baer
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Patrick O’Keefe knows more about online forums than you do. In fact, he may know more about forums and message boards than anyone out there, as evidenced by his extremely useful book “Managing Online Forums“ The level of detail in this book is startling, with a glossary, and an entire section of templates that you [...]
Tagged as: brand communities, brand community, community manager, ifroggy, managing online forums, online forums, patrick o'keefe
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Valeria Maltoni – The Twitter 20 Interview on Conversation and Community
- July 1st, 2009 | Written By: Jay Baer
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Valeria Maltoni is one of the most widely respected marketing voices in the world. And for good reason. Her extensive background spans marketing, public relations, and social media. If it exists in the realm of communications, she’s done it. Valeria was also an integral nucleus of the Fast Company Company of Friends, a business intelligence [...]
Tagged as: brand community, community manager, Conversation Agent, conversation marketing, social media, twitter, Twitter 20, twitter interview, twt20, Valeria Maltoni
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Amber Naslund – The Twitter 20 Interview on Making Friends and Listening to People
- May 21st, 2009 | Written By: Jay Baer
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Amber Naslund is like the post-modern, social media version of that girl in high school that everyone loved. The geeks. the stoners. The jocks. The auto-shop dudes. The home economics apron-wearers. The goths. The teachers. Social media is about people and connections, and like Chris Brogan and Gary Vaynerchuk, Amber’s passion for people shines through [...]
Tagged as: Amber Naslund, community manager, radian6, social media, social media listening, Social Media Marketing, social media ROI, twitter, Twitter 20, twitter interview, twt20
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