YOUTILITY

Why Smart Marketing Is About Help, Not Hype

The difference between helping and selling is just two letters. But those two letters are critically important to your company’s success.

You’re not competing for attention only against other, similar products. You’re competing for attention against everything. To win in this hyper-competitive environment, you must ask “How can we help?”

If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. This is Youtility.

Includes interviews with dozens of companies practicing Youtility, and provides 6 blueprints for building Youtility in your company.

Available for pre-order soon (get up to 7 exclusive bonuses) at http://YoutilityBook.com
social media strategy 10  |  Add Yours

How to Humanize a Sketchy Industry

Social media is about people, not logos. I saw a presentation at the MarketingProfs Digital Marketing Forum in Austin a few ago from Eric Granof, CMO of ExpertBail, which seeks to become the country’s first branded network of bail bonds companies. Like video stores before Blockbuster, and ice cream parlors before Dairy Queen, Expert Bail [...]

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Blogging and Content Creation 24  |  Add Yours

Using a Social FAQ to Kick Start Content Marketing

If you conquered four words, you’d have a better social media program than 90% of all companies. If you just utilized “thank you” and “I’m sorry” appropriately and often, you’d be in pretty good shape. But getting to true sociability requires more than just replying to direct inquiry. You have to use content marketing to [...]

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Content Marketing 35  |  Add Yours

What I Learned About Humanity From a Steakhouse

Last week, in the post “Why Your Special Offer Isn’t” we talked about the importance of humanization. Faced with an invitation avalanche, consumers will respond to the stories that resonate with them on a personal level. And those stories don’t just have to live in social media. Myril Arch’s Story — Humanizing a T-Bone Recently, [...]

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Blogging and Content Creation 18  |  Add Yours

The 10 Social Media Thoughts You Liked Best

Looking back on an exhilarating 2010, I wanted to take a second to just say thank you. No frills, no flourishes. Just thanks. There’s a LOT of places you could go to get you social media and digital marketing fix, and I’m incredibly honored that you choose to spend time here. As part of my [...]

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Blogging and Content Creation 3  |  Add Yours

Blogging Success Summit – 23 Tips From Blogging Top Dogs

If you want to take your personal or corporate blogging to new heights in 2011, here’s an opportunity to get a leg up. The Blogging Success Summit kicks off in February, with 23 presentations from a murderer’s row of blogging luminaries (+ me). And for a short time, you can save 50% on registration at [...]

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Blogging and Content Creation 49  |  Add Yours

The Dirty Secrets of Time, Priorities, and Honesty

I hate excuses. And the one I despise most of all is “I don’t have time.” Bullshit. You can find the time. It exists. You choose not to devote the time, and there’s a big difference. I don’t work out. (people that have met me in person are LOLing about the understated nature of that [...]

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Guest Posts 15  |  Add Yours

3 Reasons To Dig Deeper In Social Listening

Guest post by Connie Bensen, the Director of Community Strategy and Social Media at Alterian, which provides leading marketing products for the enterprise. She also blogs at http://communitystrategist.com. Brands have realized that social networks offer an opportunity to interact directly with consumers. They create pockets of communities where like-minded people share information and seek advice. [...]

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Blogging and Content Creation 49  |  Add Yours

Humanizing a Critically Important Industry, From the Ground Up

The public dialog about agriculture in California and beyond is largely negative, with tales of agribusiness nefariousness commonplace. This is despite the fact that 98% of America’s farms are still owned by families. Farmers are literally feeding us every day, but are routinely pilloried in social media and elsewhere by a very vocal minority. This [...]

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Blogging and Content Creation 32  |  Add Yours

Is Content Marketing a Necessity For Your Brand?

Content Marketing – Give Them Something to Talk About If customers and prospects are already chattering about your brand on the social Web, your social media initiative can focus primarily on becoming an authentic part of those existing conversations. If someone throws you a surprise party, you just need to show up – you don’t [...]

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Blogging and Content Creation 54  |  Add Yours

Content Lessons Learned From 25 Popular Blog Posts

I’ve been writing Convince & Convert for more than two years, and have produced more than 300 posts. Mostly from me, with some terrific assistance from talented guest authors. Last week, I was on a content marketing discussion panel (moderated by Jeff Rohrs) at the ExactTarget Connections conference. I was joined by Joe Pulizzi from [...]

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