An Amazing True Story of Cars, Bribes, and Customer Service
- November 24th, 2008 | Written By: Jay Baer
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(Originally posted on Off Madison Ave blog) Earlier this year, I received a FedEx envelope unexpectedly. It was from Infiniti (Nissan Motors USA). I purchased an Infiniti EX in late December, 2007. Turns out, according to the letter enclosed in the FedEx, the window sticker on my vehicle listed a “rollover sensor” as standard equipment. [...]
Tagged as: brand loyalty, customer service, infiniti, public relations, social media
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