About The Content Experience Show:
Welcome to The Content Experience Show where content experience is the new content marketing. It’s not only about reaching our audiences where they are, but engaging them with a personalized experience of meaningful, useful content that they’ll take with them over time. The guests on the Content Experience Show share strategies, tips, and real-world examples of how they’re taking their content marketing to the next level and providing their current and prospective customers with a true content experience. This isn’t just a trend. It’s a movement.
Apple Podcast Reviews:
It doesn't get any better for content marketers. They present a balanced, insightful discussion of current trends and ask all the right questions. Their guest list is a "Who's Who" of content professionals. Outstanding.Jared Johnson Piano
I love listening to marketing podcasts and this one is on my must-listen to list. Very knowledgable hosts and topical discussions.The Marketing Book Podcast
Dana Fugate, Director of Content at Brightcove, joins the Content Pros Podcast to discuss how video content marketing is transforming the customer experience, from conversion to retention.
Show and Tell
On the surface, video content production appears to be a whole new medium that requires training, equipment, and an eye for visual art. Some would even call it a specialty field of marketing unto itself.
Dana disagrees with this impression and knows how to incorporate video into a marketing plan so that it’s approachable, impactful, and (most importantly) effortless for everybody involved.
Video has a way of connecting with consumers that text on its own cannot accomplish. This, combined with the rise in mobile video consumption, means that smartly applying video on your site can help you connect on a deeper level with your buyer no matter where they are.
Through thoughtful prep and an awareness of the customer’s journey, Dana has helped some of her clients to double their conversions and achieve 70% retainment by properly utilizing video content throughout the sales funnel.
In This Episode
- How well placed video content leads to a better connection with buyers
- Why utilizing video doesn’t mean investing in expensive equipment or training
- How video can lead customers all the way through the funnel, from conversion to retention
- Why a smart marketing plan means incorporating video content on your homepage
- How integrating your platform with marketing automation and CRM leads to a deep understanding of your customers through video metrics
Quotes From This Episode
“Video marketing is not a whole new field where you have to figure out new rules or regulations. It’s the same thing using a new format.” —@DanaFugate1
“Video connects with people in a way that the written word doesn’t.”—@DanaFugate1
“You need to have video as a big part of your strategy.” —@DanaFugate1
“We were able to help people understand smart marketing and how video fits into that.” —@DanaFugate1
“Video can and should be used.” —@DanaFugate1
“A lot of times what you’re building on your home page is not just a single video that sits there, it’s how do you build that experience and what experience do you want people to have. It’s more than tossing a video into a player and calling it a day.” —@DanaFugate1
“Each piece of interactivity is a data point that’s going to give you more information about your buyer.” —@DanaFugate1
- Stat of the Week: Analyzing the ROI of Video Marketing
- Dana Fugate on Twitter: @DanaFugate1
What did you want to be when you grew up?
As a kid, Dana was keen on becoming a star. Specifically, a musical theatre star. Instead of singing in front of the audience and their cameras, she shifted to production and being creative behind the scenes.