How to Make the Most of Snapchat’s New Website Links

Snapchat’s latest feature provides marketers with their first reliable method of collecting the data necessary to prove their effectiveness on the platform.
The 3 Social Metrics That Will Get You Promoted

Just launched: A new, free ebook from Jay Baer and Convince & Convert called The 3 Types of Social Media Metrics and Why They’ll Get You Promoted.
Why Social Makes Every Marketer a Researcher

Social media data is changing the game for research, and there’s no reason every marketer can’t become their own researcher.
Why Is Social Media Measurement So Hard?

New research from eMarketer shows that less than 20% of B2B marketers know for sure that their social media is generating positive results. And according to The CMO Survey, 44% of marketers haven’t been able to show the impact of social at all, much less point to real ROI. Here are 5 reasons why measuring social media’s impact is so hard and what you can do about it.
Why You’re Measuring Your Social Media Wrong

Too many marketers evaluate their social media marketing efforts in misguided ways. Watch out for these all-too-common mistakes.
4 Important Snapchat Metrics Your Brand Should Be Measuring

Don’t let Snapchat’s lack of formal analytics deter you from experimenting with this powerful and increasingly popular social platform.
Social Media ROI’s Missing Ingredient

You can’t calculate social media ROI without spending time figuring out your true costs. Here’s an easy to know what it’s really costing you to send that Facebook update.
5 Shifts to Fix Your Social Media Metrics

If you’re going to invest in social media, also invest in doing social media metrics well. 5 tips from Jay Baer to improve your social media metrics.
4 Parts of a Must-Click Call to Action

When it comes to CTAs, it’s tempting to scour the Internet for that one trick that will get your customers clicking. The problem is, there is no guarantee that someone else’s call-to-action technique is going to work on your customers. The only way to know if your call to action is effective is to run A/B tests.
Why PR and Marketing Must Work Together to Measure Success

With new methods of measurement, a blurring of responsibilities across social, and the growth of content marketing, an organization’s success is built on solid results from its communication efforts. And neither marketing nor PR can do that alone. Learn how PR and marketing can (and should) work together for maximum impact.
How to Save Time on Competitor Social Media Reports

A foundation of our work is benchmarking our clients’ social media efforts against their competitors. RivalIQ is our new go-to software for this kind of reporting. It’s a HUGE time-saver. I like the company so much, I invested in it. Here’s why…
3 Scientific Studies With Real Insight Into Social Media

It’s no secret: social media marketing has a data problem. Despite a growing number of tools available to measure the ROI of social media, many of the claims made by “marketing gurus” in this sector come from the gut. Few things are more refreshing in this industry than hard evidence, and that’s why I […]
The Hard Truth About the Viral Potential of Facebook Sweepstakes

Facebook’s early days were incredible. Companies like Zynga, who were able to take early advantage of the social network’s viral potential, grew into multi-million dollar entities over a period of weeks. We were all new; brands and common users alike saw shares and invites as the path to virality, and for a time, it seemed […]
11 Big Myths About Social Media and Content Marketing
Much of what we’ve come to believe about social media and content marketing is wrong. They are myths. Time to crush them. I crushed them originally a few weeks ago on a webinar for the Content Marketing Institute: Myth 1: My customers are not social 2013 data from the Pew Internet project finds 72% of […]
How to Uncover Meaningful Social Data

Call it the Analytics Effect: People get so hooked on cheap-and-abundant data from sources like Google Analytics that they ignore useful data from other sources. Interesting as a concept, but does it really exist? This question occurred to me after reading Jay Baer’s post revealing that social media sites have an an e-commerce conversion rate […]
4 Tools to Help Build a Social Media Analytics Report

In some circles, social media marketers still get a bum wrap for not being able to prove how their work impacts the bottom line. Despite an abundance of overwhelming evidence to the contrary, many business leaders still view social media as a “nice to have” but not a necessity. “We see our competitors employing social […]