Why Business Is About to Boom for Social Media Agencies

Big changes in necessary skills and complexity have made outsourcing social media to agencies more attractive, says Jay Baer.
6 Skills You Need to Be a Social Media Professional

When Amber Naslund and I wrote The NOW Revolution in 2010, we created this graphic to describe the characteristics of the ideal community manager/social media practitioner. Since then, social media – and the skills needed to succeed in it – has changed substantially. Certainly, some of the characteristics we noted remain very much a requirement. […]
The 5 Critical Social Media Skills You Need to Disperse

Your customers, prospects, and the people looking for you online don’t care about your company structure. If they find you on Twitter, or leave a comment on your blog, they’re looking for a response from anyone who can help, regardless of what department that person represents or what someone’s official job title is. Everybody in […]