YOUTILITY

Why Smart Marketing Is About Help, Not Hype

The difference between helping and selling is just two letters. But those two letters are critically important to your company’s success.

You’re not competing for attention only against other, similar products. You’re competing for attention against everything. To win in this hyper-competitive environment, you must ask “How can we help?”

If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. This is Youtility.

Includes interviews with dozens of companies practicing Youtility, and provides 6 blueprints for building Youtility in your company.

Available for pre-order soon (get up to 7 exclusive bonuses) at http://YoutilityBook.com
Book Reviews 166  |  Add Yours

Delivering Happiness Delivers Indeed

Yes, nice guys can finish first. This is the overarching theme of Zappos CEO Tony Hsieh’s new book Delivering Happiness, a Path to Passion, Profits, and Purpose. Released today (I was given a free, preview copy), Delivering Happiness chronicles the rise of Zappos from a half-baked notion to multi-billion dollar pinnacle of high touch customer [...]

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PR 2.0 517  |  Add Yours

What BP Can Learn from Umpire Jim Joyce

We don’t ask for much, really. We may be the least vindictive, grudge-holding society ever. For the most part, we’ve forgiven Tyson, Clinton, Nixon (my father-in-law is still a hater), Tylenol and about 63,157 other transgressions. We’ll forgive Roger Clemens. We’ll be okay eventually with Mel Gibson. Same thing with Marion Jones. And Tiger. But [...]

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Guest Posts 68  |  Add Yours

Making Boring Things Sexy – the Wufoo Way

Guest post by Jason Amunwa, who is a marketing consultant and designer at JaffyDesigns in San Diego, CA. He writes for marketing blog The Zest, loves talking marketing strategy and is suspicious of helicopters. About a week ago, I was hungrily feasting on Jay’s post about why info is only boring if we make it [...]

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facebook 275  |  Add Yours

Do You “Like” How I Look In These Jeans?

Is the interconnected Web bringing us together, or making us all distracted voyeurs? Apparel company Diesel – who’s aggressive marketing is consistently noteworthy – has rolled out perhaps the first-ever integration of Facebook “likes” in a dressing room…. Diesel boutiques in Spain now come equipped with the Diesel Cam, where shoppers can try on garments [...]

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social media case studies 193  |  Add Yours

The More Things Change, The More Things Change

Social media hates the status quo the way Kobe hates Shaq. The way Donovan McNabb hates T.O. The way Lindsey Lohan hates non-alcoholic beverages. Just when you think you have some modicum of a handle on this industry, new developments come along and shake up your head like a snow globe. The good news is [...]

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Blogging and Content Creation 423  |  Add Yours

14 Things I Think I Think About Social Media

This is a video interview that my friend Mike Stelzner of Social Media Examiner did with me a few weeks ago. Other than the extraordinarily unflattering camera angle, it turned out pretty well (especially the super cool SME opening animation) 14 key points are below: Jay Baer Interview from Michael A. Stelzner on Vimeo. What [...]

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Conferences and Events 238  |  Add Yours

Digital and Dollars – Successfully Adding Online Marketing to Your Agency Services

I recently returned from my first-ever trip to beautiful Asheville, North Carolina. I was there speaking at the Counselor’s Academy PRSA annual conference. (Counselor’s Academy is the section of PRSA for owner’s of small and medium independent agencies). One of the highlights of my trip was conducting a breakout session with my good friend and [...]

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social media ROI 207  |  Add Yours

Are You Suffering From Premature Calculation?

Originally, he was called Machaca. Two problems arose. First, very few people (even here in Arizona) knew what Machaca meant, so we were constantly having to explain it. Second, he just didn’t “seem” like a Machaca. So, in a flash of four year-old inspiration, my son switched our dog’s name to “Cheeto”, and it fit [...]

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Blogging and Content Creation 195  |  Add Yours

Why D.I.S. is Crucial to your Content Marketing Strategy

Guest post from Russ Henneberry, who writes, speaks and executes on content marketing plans for small businesses. He writes a daily blog about how tiny businesses can make mighty profits using a personal computer, a little imagination and a few well placed dollars. The shift in marketing dollars from traditional advertising mediums to the emerging [...]

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Search Marketing Advice 647  |  Add Yours

Kurrently Revolutionizes Real-Time Search With Twitter + Facebook Results

The future of real-time data didn’t come from Google. Or Microsoft. Or IBM. It came from a Canadian computer sciences student who uses his free time pretty damn wisely. Kurrently is a new, free real-time search engine that combines results from Twitter and Facebook in a simple, blazing fast format. “I built Kurrently in the [...]

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