The Power of Truth, Woot-Style
- December 2nd, 2008 | Written By: Jay Baer
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On a recent trip to New York, I was pondering the future of the in-flight magazine and bemoaning its general editorial shoddiness when I stumbled upon an extraordinary interview with Matt Rutledge from Woot about their policy of telling the truth and acknowledging mistakes. (hat tip to US Airways Magazine) Since the first caveman painted [...]
Tagged as: brand loyalty, customer service, matt rutledge, product reviews, public relations, social media, woot
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