This Is Why I Still Write Books

Nothing creates change like a book, which is why Jay Baer is starting work on his sixth one.
The State of Hate and Why You Should Embrace Complaints

Answering complaints increases customer advocacy, while ignoring complainst decreases it says Jay Baer, according to new research on the science of complaints.
5 Powerful Tips to Increase Influence and Sales Online

Ready to expand your influence and increase sales online? These five actionable tips can help open the door to new opportunities.
How the World Sees You Should Govern Your Social Media Style

Sally Hogshead says that the key to success in social media, business, and life is understanding how the world sees you. Here’s how to figure it out.
How to Be a Presentation God

Scott Schwertly is a rabid hockey fan and founder and CEO of Ethos3, a presentation design and consulting company in Nashville. (disclosure: Scott’s company build the presentation Amber and I are using for The NOW Revolution book tour). Yesterday, Scott released his first book, called How to be a Presentation God: Build, Design, and Deliver […]