Are You Ready for the Future of Customer Service?
Messaging has fundamentally shifted how we communicate with one another, and it’s about to shift how people communicate with your company.
Why Messaging Is Your Customer’s Preferred Communication Channel [Webinar of the Week]
![Why Messaging Is Your Customer’s Preferred Communication Channel [Webinar of the Week]](https://www.convinceandconvert.com/wp-content/uploads/2017/02/forrerster_webinar_2017_chat-1024x580.png)
On Wednesday, March 1st, Ian Jacobs from Forrester will be delivering a fantastic webinar about why messaging is your customer’s preferred communication channel, and why including this channel among your customer experience touchpoints is a high returning investment for your business.
You Will Never Be This Honest In Your Marketing
Trust is key to business. Being straightforward and authentic in your marketing creates trust. So why don’t companies do that? A great example of trust in action, from Jay Baer.
Social Media and Email – More Alike than Different
From a business objectives standpoint, isn’t uni-directional social media more similar to email than it is different? Social network connectivity is becoming the post-modern email newsletter. A way for consumers to stay up-to-date with the brand, hear about special offers, and occasionally advocate to their friends. This puts significant pressure on email to be more […]