The Bots Are Here, And They’re Coming For Your Jobs

The prediction that bots will be responsible for customer services is coming true this year. Here’s what it means for your customers and your jobs.
Announcing a New Podcast for Content Marketers

More than any other content format podcasting is poised to explode, because it’s the one type of content you can consume while also doing something else. That’s why we built MarketingPodcasts.com (the only search engine for marketing podcasts), and also why we at Convince & Convert are positively THRILLED to launch our third podcast… Content Pros. […]
How Marketers Can Get Back to Modern Marketing

Similar to the school kids who more than likely forgot most of what they learned the previous year, marketers themselves perhaps forgot or lost sight of some lessons they learned – not just the previous year but over a much longer time frame. This new ebook helps marketers understand what they need to do to get back on top of their game for the coming year.
3 Trends in Digital Marketing Creative

New observations from the best of the best in digital marketing prove that consumers are moving to mobile and require a higher level of visual creativity to keep them engaged. These three trends help guide where the industry is heading.
Cooperative Content Will Eventually Dominate Your Polished Content

The legions of companies now embracing “content marketing” as a piece of their communications arsenal grew by 11% as I typed this sentence. Alas many (perhaps most?) of these new content devotees have not embraced Youtility in the least, and are instead making content they think they need, rather than content real people actually want. […]
Moving From Back Pats to Business, Social CRM Is For Real

As marketers try to determine appropriate resourcing, one of the big measurement and accountability challenges faced by social media is the anonymity inherent in most social data. Indeed, smart companies track social media’s impact on desirable behaviors such as lead generation, repeat website visits, and even corollation-derived ROI. But in almost every case, the evidence […]