YOUTILITY

Why Smart Marketing Is About Help, Not Hype

The difference between helping and selling is just two letters. But those two letters are critically important to your company’s success.

You’re not competing for attention only against other, similar products. You’re competing for attention against everything. To win in this hyper-competitive environment, you must ask “How can we help?”

If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. This is Youtility.

Includes interviews with dozens of companies practicing Youtility, and provides 6 blueprints for building Youtility in your company.

Available for pre-order soon (get up to 7 exclusive bonuses) at http://YoutilityBook.com
Blogging and Content Creation 18  |  Add Yours

The 10 Social Media Thoughts You Liked Best

Looking back on an exhilarating 2010, I wanted to take a second to just say thank you. No frills, no flourishes. Just thanks. There’s a LOT of places you could go to get you social media and digital marketing fix, and I’m incredibly honored that you choose to spend time here. As part of my [...]

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Book Reviews 4  |  Add Yours

The New Small – How Technology Levels the Playing Field

Phil Simon is a technology cupid. Whatever your company’s issues or objectives, he can recommend the optimal platform, rollout strategy, and operational considerations. In his work as a tech consultant, he’s realized the days of “big iron” – solving problems with huge, expensive systems are gone. Now, it’s the nimble, inexpensive technology that rules. So [...]

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Blogging and Content Creation 3  |  Add Yours

Blogging Success Summit – 23 Tips From Blogging Top Dogs

If you want to take your personal or corporate blogging to new heights in 2011, here’s an opportunity to get a leg up. The Blogging Success Summit kicks off in February, with 23 presentations from a murderer’s row of blogging luminaries (+ me). And for a short time, you can save 50% on registration at [...]

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Social Media Book 19  |  Add Yours

The 5 Critical Social Media Skills You Need to Disperse

Your customers, prospects, and the people looking for you online don’t care about your company structure. If they find you on Twitter, or leave a comment on your blog, they’re looking for a response from anyone who can help, regardless of what department that person represents or what someone’s official job title is. Everybody in [...]

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Guest Posts 16  |  Add Yours

6 Ways Web Check-ins Can Benefit Your Brand

Guest post by Clinton Bonner, community connectivity expert, futurist, and blogger at Everything to Everything. Whether it’s big players like Foursquare inking a new loyalty rewards program with Pepsi, or niche developers like Untappd, addressing the beer drinking vertical with a mobile application that let’s you spread the word about the particular brew you are [...]

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Blogging and Content Creation 49  |  Add Yours

The Dirty Secrets of Time, Priorities, and Honesty

I hate excuses. And the one I despise most of all is “I don’t have time.” Bullshit. You can find the time. It exists. You choose not to devote the time, and there’s a big difference. I don’t work out. (people that have met me in person are LOLing about the understated nature of that [...]

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Social Media Staffing and Operations 12  |  Add Yours

5 Attributes of a Healthy, Real-Time Culture

The future of business is not in measured, scrutinized answers or carefully planned initiatives. Business will soon be about near-instantaneous response; about making the best decisions you can with the extremely limited information you have; about every customer being a reporter, and every reporter being a customer; about winning and losing customers in real time, [...]

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Social Media Infographics 14  |  Add Yours

Cops and Robbers: Social Media Invades Law Enforcement

Social media isn’t just about human to human and human to company connections. Law enforcement is tapping into social media at almost every level, using it to map, monitor, and manage crime fighting activities. 81% of police departments are already using social media. Does this make you feel more or less confident about social media’s [...]

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personal branding 28  |  Add Yours

What Rex Ryan Taught Me About Social Media

You might think he’s overrated, a blowhard, or a fatso but New York Jets coach Rex Ryan understands human psychology. Unlike most NFL teams, the Jets do not control players’ media access. Any player is free to speak with any reporter at any time. Ryan has just one rule that governs the interactions between players [...]

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Campaign Testing and Optimization 19  |  Add Yours