Learn the special formula Jay Baer and the Convince & Convert team use to figure out how much content to create.
Keeping customers top of mind is so simple, yet so rarely done. Share this video with someone who cares enough to adopt these methods.
There is a "C word" that describes and explains exactly what's wrong with United—and not just in their most recent incident.
If you want to be in public relations, you need to master live video, says Jay Baer.
As we saw with Instagram and WhatsApp, Facebook plays for keeps, and their next victim might be LinkedIn, says Jay Baer.
The future of marketing will require building trust and embracing humanity more than ever before.
Hey, everybody, it’s Jay, and this is another episode of Jay Today brought to you by Emma. Get more from your email marketing and go to myemma.com. Today I want to talk about what the internet has stolen from you forever and that is our ability to interact with one another in a difficult, complaint-field […]
Hey guys, it’s Jay, and today I want to talk about error messages and when error messages attack, when they make things worse than they absolutely had to be to begin with. Now, if you have a website or you’re managing a website or you’re in any way involved with a website, or really any […]
American Airlines can't seem to get it right with customer experience, leaving customers either confused or marginalized, says Jay.
In today's episode of Jay Today, Jay Baer talks about how a single email, just one email, can imperil the relationship between a business and its customers.
With huge online retailers like Amazon.com dominating the e-commerce space, will department stores and smaller, boutique shops survive?
$5 million buys a LOT of digital ads. Do Super Bowl ads still make sense? Plus, a prediction on game viewership this Sunday.