Why Twitter Needs Its Bottom Spanked
- June 16th, 2009 | Written By: Jay Baer
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I see Twitter being in real danger of becoming MySpace and SecondLife. Do you?
If Twitter doesn’t get it’s act together and improve customer experience for the masses of new users signing on, it’s going to end up as an irrelevant, niche community for a self-referential subculture.
It doesn’t surprise me in the least that new research [...]
Tagged as: customer experience, ease-of-use, social media, social networking, twitter, usability
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