How Social Unites 4000+ Clubs to Support One Great Cause

Hosted By

Anna Hrach

Convince & Convert

Daniel Lemin

Convince & Convert

Erika Lovegreen

ICUC Social

About Social Pros Podcast:

Social Pros is one of the longest-running marketing podcasts in existence (10 YEARS and counting), and was recently recognized as the #1 Audio/Podcast Series by the Content Marketing Awards.

Our purpose? Making sure that we speak to real people doing real work in social media.

Listeners get inside stories and behind-the-scenes secrets about how teams at companies like Google, Reddit, Glossier, Zillow, Lyft, Oracle, and dozens more, staff, operate, and measure their social media programs. With 500+ episodes, the Social Pros Podcast brings the humanity of social media to the forefront, while providing incredibly useful marketing strategies that listeners can immediately implement.

Thank you to our sponsor ICUC Social.

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To inquire about becoming a guest, please email Leanna Pham at leanna@convinceandconvert.com.

Apple Podcast Reviews:

The Social Pros podcast has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

@Arlie K

This is absolutely an awesome listen for anyone in communications or social media!!

@Will31C

This podcast has become one of my staple weekly podcasts for learning about marketing! Love the conversations that they have and it's always enjoyable and educational!

@Simonstone95

Love the podcast - informative, in depth and spot on for any business size.

@MissTriathlon

Tiffany Rivers, Social Media Manager at Boys & Girls Clubs of America, talks about how her team has leveraged social to bring 4000+ clubs together.

Social Unites

Not everyone agrees with each other on social media. Spontaneous (and often heated) debates can spark from the most unlikely post or tweet. So, who would have thought that when COVID-19 sent millions into isolation that social media would be the very thing that helps bring people together?
Social has played a significant role in bringing families, friends, and colleagues together during an incredibly difficult time. Tiffany Rivers, the Social Media Manager at Boys & Girls Clubs of America, has managed to successfully leverage the power of social to bring over 4,000 clubs together to support one worthy cause.
As you can imagine, this was no easy feat considering each of the 4,000+ clubs are in different locations around the country, each with their own CEO, leadership, and teams. So, how did Tiffany work with all of these clubs to ensure everyone told the same story in unison so that they could continue their work helping make great futures a reality for America’s youth? Find out on this inspiring episode of Social Pros!

In This Episode:

03:50 – How Tiffany works with marketing and communications colleagues
09:26 – How to change an organization’s view on social media
12:37 – How the clubs leveraged internal talent, virtual programming, and social during COVID-19
18:45 – Why it’s so important to come together during difficult times
20:47 – Tiffany talks about the club’s partnerships with people such as Denzel Washington, Katy Perry, and Beyoncé
28:00 – How to determine what messages go out on which social channels
33:08 – How Tiffany makes sure that messages are consistent across all 4,000+ clubs

Quotes From This Episode:

“Our brand voice is consistent across all of our social channels so we can engage our audiences and get the support we need” – @tiffriv
When we all sing with the same voice, it makes a huge difference to our marketing efforts. Click To Tweet