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The US Bank Paid Social Program Is Remarkable

Authors: Jay Baer Jason Schober
Posted Under: Social Pros Podcast
New Social Pros Cover Image
Hosted By
Jay Baer

Daniel Lemin

Convince & Convert
Jay Baer

Hannah Tooker

Jay Baer

Leanna Pham

Convince & Convert
About Social Pros Podcast:

Social Pros is one of the longest-running marketing podcasts in existence (10 YEARS and counting), and was recently recognized as the #1 Audio/Podcast Series by the Content Marketing Awards.

Our purpose? Making sure that we speak to real people doing real work in social media.

Listeners get inside stories and behind-the-scenes secrets about how teams at companies like Google, Reddit, Glossier, Zillow, Lyft, Marvel, and dozens more, staff, operate, and measure their social media programs.  With 600+ episodes, the Social Pros Podcast brings the humanity of social media to the forefront, while providing incredibly useful marketing strategies that listeners can immediately implement.

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To inquire about becoming a guest or show sponsor, please email our Executive Producer, Leanna Pham, at

Apple Podcast Reviews:

The Social Pros podcast has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

@Arlie K

This is absolutely an awesome listen for anyone in communications or social media!!


This podcast has become one of my staple weekly podcasts for learning about marketing! Love the conversations that they have and it's always enjoyable and educational!


Love the podcast - informative, in depth and spot on for any business size.


Jason Schober, Social Media Campaign Manager for U.S. Bank, joins the Social Pros Podcast to share how a multi-state bank stays engaged with the local community through paid social and research.

Jason-Schober-InstagramBanking on Social

Paid social can be a powerful tool for any business, however, like any tool, it takes training and education to wield it correctly.
To get at the heart of their customer’s wants and needs, Jason invests in party research before crafting his social media marketing plan for U.S. Bank. And by getting to know his market first, he creates impactful content whose motivating factor increases exponentially with a boost from paid.
Understanding his customers also aids in an effective social listening plan. If he knows what they want and don’t want, it’s much easier to read between the lines of statements made on social. This way, he can truly know what is going through the customer’s head and how to fix what has gone wrong for them.
Last but certainly not least, Jason draws upon a broad base of professional knowledge and seeks inspiration from successful traditional marketing campaigns. The combination of diverse skills and carrying forward what has worked in the past makes for a paid social campaign that works.

In This Episode

  • How party research before the campaign leads to more effective measurements of success
  • Why building and maintaining customer loyalty means close social listening and rapid customer service responses
  • How successful traditional marketing campaigns lead to impactful social strategies
  • Why launching your social career means stepping out of your comfort zone

Quotes From This Episode

“We have been developing our content strategies around understanding who our clients are and what’s important to them.” —@jschobes
The way that we evolved on Instagram made us think about developing creative for each platform. Click To Tweet
“We are starting to think more about how we can leverage any kind of creative production or content stories and make them more visual.” —@jschobes
“We’re partnering with our business lines to help them understand where social fits in and how that can help achieve their goals for a total campaign success.” —@jschobes
“We are using more of our research studies to help understand how our customers are interacting with our brand and what they feel comfortable with.” —@jschobes
“We allowed those artists to take ownership of the Tour Possible message and then curated content around that.” —@jschobes
He may be wrong about specialists dying off. But he wasn't wrong about expanding your knowledge. Click To Tweet


See you next week!

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