ratings and reviews Archives - Convince & Convert

Is Your Business Ready for Holiday Season Ratings and Reviews?

To truly capitalize on the holiday season sales surge, play a strong offense and defense when it comes to your online ratings and reviews.

Consumers trust companies less than ever before. In that maelstrom, ratings and reviews are a life raft of information.

Improve your customer feedback loop and delight customers, whether online or in-store, with these offline-to-online feedback strategies.

Customer reviews are one of the most important components of your brand’s reputation and should inform how you define your brand.

Good reviews on a single platform is a great place to start, but it isn’t enough. Here’s how to balance your online review strategy.

It’s perfectly okay to solicit customer reviews, but do so with a personal touch and never, ever require them.

Most surveys incentivize the wrong things and create a false sense of success. Jay Baer describes how to fix it and do feedback better.

Customer service is the new marketing, particularly for the restaurant industry. Here are 8 habits restaurants can adopt to stay competitive.

Top-notch SEO, massive social reach, and stellar campaigns won’t mean much if your brand suffers from a negative online reputation.

Google My Business is a powerful addition to your local marketing toolbox, but its API will only take you so far.

Do your local search listings give customers everything they need to know? These steps can help optimize your business for local search.

It’s perfectly okay to solicit customer reviews, but do so with a personal touch and never, ever require them.

Google Reviews’ role in local search is growing. Make sure your business is set up with a reviews landing page of its own.

Take advantage of the post-holiday business boom and attract new customers by leveraging your positive ratings and reviews.

Rating-and-review sites can have a big impact on your bottom line. This strategy will help you determine which ones are boosting business.

You need samurai-esque discipline when it comes to managing your online reputation. These four habits will give you that katana-sharp edge.