Surveys are a simple way to engage your audience and get direct feedback. These tips and tools can help you create a survey that stands out.
Don’t mistake customer satisfaction for customer loyalty. Meaningful bonds can turn one-time customers into lifelong community members.
Ambassador prowling is hunting down people who love your brand or locating the people who will love your brand they just don’t know it yet. It might seem creepy at first, but finding great ambassadors for your brand is key to a successful influence marketing program.