Mobile

Can Ads Actually Make Foursquare Better

badge baer facts Can Ads Actually Make Foursquare Better

In this edition of The Baer Facts, I talk with Kyle Lacy of ExactTarget about the newly launched Foursquare ads, and whether they are a viable option for marketers, an annoyance for users, both or neither.

Whither the Check-In?

In April, Bloomberg cited Foursquare data showing 6 million daily check-ins in January 2013 versus 4 million per day in January 2012. I have no reason to doubt their data, but anecdotally I see “check-in” waning, at least amongst the people I follow in social media. To me at least, the benefit of short-term offers and mayorships is becoming less attractive, and I was never enamored with (or really understood) the “points” accumulation on Foursquare. Plus, now more mobile users keep location turned on, automatically appending their locale to Facebook, Twitter, Instagram, and Vine posts. This makes location an element of a social behavior, rather than requiring a distinct check-in behavior to demonstrate location. (Important note here: Foursquare itself has wisely become the “location layer” for the social Web, with many of these other applications using the 4SQ locations database, including Vine).

Out Yelping Yelp?

I’m on record as being a fan of Foursquare’s strategic pivot toward real-time, location-aware advice and counsel. I’ve uncovered several excellent restaurants, and things-to-do gems via Foursquare during my travels, and accessing that data is, of course, mobile-friendly. For me, it’s often better than the increasingly broad and noisy Yelp. I find Foursquare’s recommendations to be better curated and more accurate.

Foursquare ads.jpg Can Ads Actually Make Foursquare BetterSo on one hand, “checking in” is falling out of favor (I believe), and on the other hand, Foursquare is (finally) finding their true calling as a personalized source of localized recommendations. Which is why I was so interested in their new advertising product that appends targeted offers when users check-in. This screen shot from AboutFoursquare.com shows an example of a user receiving a 20% off coupon for BabiesRus and ToysRus after checking in at a public swimming pool

Advertising as Youtility

One of the great promises and premises of hyper-targeted advertising is that it can be “smart” enough to give you an offer for something you really want, at the exact moment you want it. Alas, this rarely happens. The alchemy of advertising with inherent value – ads as Youtility, if you will – is more unicorn than horse, for now.

But might Foursquare’s new ad units help us get there? If the ads only show when you check-in, and those ads will be targeted based on where and when you check-in, it’s entirely possible that those ads could become valuable based on extreme relevance. The devil is in the details, of course. Specifically in this case, the devil is in how tight the segments are when companies buy these ads, and how much Foursquare insists on location and circumstance-based relevance within the creative.

Does Foursquare Have Google’s Courage?

This sets up the same dynamic as Google has with its AdWords. Companies that are smart and targeted, reap rewards. Companies that aren’t are penalized economically through clicks that don’t convert. And Google – much to its credit – also penalizes those companies algorithmically, by not showing their ads if their landing pages aren’t tuned, and if they don’t historically generate a decent click-through rate. Will Foursquare have the same courage Google has shown and purposefully turn away potentially lucrative advertisers due to lack of relevance? I kind of doubt it. It’s also intriguing that Foursquare is only charging advertisers for these new ads when users save the ad or click on them…..just like Google.

 

But for me, if I have at least a decent shot of not only getting a native check-in reward, but now also a relevant ad for a related product or service based on that behavior, I may just start checking-in again. 

How about you?

 

  • http://www.igobydoc.com igobydoc

    Hey Jay,

    I have always been a fan of Foursquare. Yeah at first it was the points and badges, but lately it has been the reviews and tips. (though I still love me some badges… think I earned my Krunked at SXSW)

    Anyway, I have only had an ad popup on my once. Was last week, and all I remember was that it was not 100% relevant. But, I agree that it could be a really good play.

    I am however, very bullish on Foursquare for small business. Yeah, you can get the basic badges and mayorships, but it pains me not to see local businesses taking advantage of the free promotion tools that are available to anyone who will claim their location.

    The mayorship is a one and done I agree, and employees can ruin that. But being able to have other offers available that anyone can take advantage of is awesome. And I usually only see bigger companies like Macys and Radio Shack taking advantage of it.

    Foursquare needs to create sales team, or partner with agencies. Do something like Yelp does and have a local presence in markets and show a business the importance of being on the platform.

    Thanks again for the video. Just wrapped up your book, and thought it was great!

    Doc

    • http://www.convinceandconvert.com/ jaybaer

      We’re on the same page Doc. Thanks for reading the book, too!

  • Michael Tracy

    Great post Jay. As u pointed out Google//adwords has the only real play on DF. The rest are fighting for best of breed for DG. FQ with this ad product and u stated rolled out properly can achieve DF or at least closer to DF than others.

  • Graciousstore

    I think foursquare is better suited for physical stores as compared o online stores