Who is Convince & Convert?
We are marketing experts, strategists, analysts, creators, advisors, confidants, and partners.
What You Can Expect
How We Work
So, what’s it like working with a digital marketing and customer experience consultancy?
We’re
100% Virtual
Our team is fully remote and located all across the United States. What does that mean for you? You have access to our team across multiple time zones, meaning we’re on from 8 AM Eastern to 5 PM Pacific.
We’re
Experienced
Each team member you’ll work with has an average of 18 years of agency and corporate marketing experience, meaning we are bringing the best of the best to the table every time. At C&C, there is no junior team.
We Become
“You” Experts
We dive in deep. We get to know who you are, where you came from, and where you should be going. We analyze your competitors, your industry as a whole, your internal capabilities, and devise a strategic plan that actually makes an impact.
Let’s Get Acquainted
The C&C Team
Andrew ParnellHe/Him
President
Phoenix, AZ
Kelly SantinaShe/Her
President
Phoenix, AZ
Zontee HouShe/Her
Managing Director
New York, NY
Gini RobertsShe/Her
Senior Director of Media and Sponsorships
Phoenix, AZ
Michelle SaundersShe/Her
Director of Content
Nashville, TN
Leanna PhamShe/Her
Head of Creative & Social Media
New York, NY
Anna HrachShe/Her
Senior Strategist
Phoenix, AZ
Jennifer HarmonShe/Her
Senior Strategist
Orlando, FL
Amanda StevensonShe/Her
Strategist
Atlanta, GA
Sunny HuntShe/Her
Senior Strategist
Austin, TX
Jason KeathHe/Him
Strategist
New Jersey
Stephanie RamirezShe/Her
Strategist
Miami, Florida
Daniel LeminHe/Him
Senior Strategist & Co-Host of Social Pros
Los Angeles, CA
Jay BaerHe/Him
CPAE, Founder
Bloomington, IN
In Loving Memory Christin “Tink” KardosShe/Her
Community manager 1974-2021
Let’s Start At The Beginning
Our History
Founded in 2008 by New York Times best-selling author and Hall of Fame keynote speaker Jay Baer, Convince & Convert has been changing the way businesses think about CX, digital marketing, and social media every day since. After gaining traction through our blog and becoming the go-to source for all things content marketing, we began specializing in digital marketing strategy that drives tangible improvements for your company as well as continuing to create kick-ass content for our clients. Our team is small by design, and that’s to ensure you have a top notch experience with access to each of our team members’ specific expertise when needed. We are nimble, seasoned, diverse, and collaborative.
Where We’re Headed
Our Future
We have always been trendsetters instead of trend-getters, and as your customer’s focus makes a shift we are evolving to meet those needs. C&C is now a part of Experience Dynamic, a customer experience collective that provides strategy and tactical execution for companies looking to up their CX game.
Discover the Collective
We’ve Got Glowing Reviews
What Our Clients Say About Working With Us
The team is a pleasure to work with! Extremely knowledgeable in all aspects of digital. The team at Convince & Convert makes everything super easy to understand on all levels.
– Vanessa Sain-DieguezHilton Worldwide
Great job. I was a bit nervous about how my team would react, but they seem all in. And that’s amazing — a testament to the quality of your work.
– Joycelyn WinneckeProfessional Convention Management Association
Jay and the C&C team provided us with an incredible audit and blueprint. We were blown away by the delivery and no-nonsense recommendations. Fantastic to work with!
– Adam BuchanaCabela’s
We’ve relied on C&C to guide and supplement our social media marketing efforts, including strategy development, social coaching, and most importantly helping our employees better embrace social selling. They’ve been an instrumental part of our social evolution.
– Terry StarrCalix
We sought C&C’s expertise to guide us to a more offensive approach with our social media marketing strategy. They helped us think longer term with an eye to emerging trends so that we could get ahead of the curve. The team is incredibly dynamic to work with, and we genuinely looked forward to our calls with them!
– Izzy GreerBalsam Brands
Previous
Next
See More of Our Results
Let’s Exceed Your Goals
Partner With Convince & Convert
Get customer-focused solutions that will drive your business forward with Convince & Convert. We’re ready to help you take your digital marketing from good to great.