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Large National Dental Distributor Accelerates Content Marketing Efforts


Benco Dental had a small but growing content marketing program. C&C stepped in to assist them to create four small e-Books which helped Benco to get ahead of the content game and reach their audience more quickly.


Pittston, PA

The Case

With limited resources but a lot to say, Benco needed idea creation, copywriting and graphic design assistance to take their stories into actual usable marketing pieces. 

The Situation

As with many clients, Benco had many of the right pieces and ideas toward content marketing  greatness. What they didn’t have was capacity to activate those ideas or decide which were the  most important to the core target audience. 

How C&C Helped

After understanding the challenges, C&C got to work. Through a short discovery session with the  executive team and audience review, four key messages were decided and researched. C&C  provided the direction, copywriting, and graphic design resources to make these idea come to  life in usable content in a fraction of the time it would have taken to create in-house at Benco. 


  • Four eBooks were written and designed using four distinct key messages and bringing those  to life through customer stories.  
  • Benco received ready-to-publish content which allowed them accelerate their marketing  editorial calendar.  
  • Through the four written eBooks, dozens of atomization opportunities were available from  infographic to pull quotes in social media and short stories to place in email newsletters. 
Texas Exes – Alumni Association for The University of Texas
Austin, Texas USA
Services Provided
Like many alumni organizations across the country, Texas Exes saw declining engagement, challenges with hitting giving goals, and in general, had a harder time getting the attention from their target audiences. It was a good time to re-connect and re-assess alumni sentiment and needs.
Although the Texas Exes had a strong organization and following, they still faced significant challenges:
  • Generally speaking, the University of Texas at Austin has a very decentralized culture, which pervades every related organization and department.
  • Texas Exes wanted to make sure that teams used to operating independently didn’t just see this research as something for the marketing team to use in crafting giving pitches, but data that could inform and guide every area, from student outreach, to events, to fundraising and beyond.
Convince and Convert started by implementing an attitudinal survey that asked alumni how they felt about the association generally, events and benefits, as well as their feelings about their time at the University of Texas at Austin. Convince & Convert then performed a thorough analysis, developed personas, recommended strategies, and content ideas that would support the needs and desires of the alumni. One of the key findings was that the alumni’s main unmet desire was more professional interaction, including networking, mentoring and job opportunities. When COVID hit, it became clear that they had a significant opportunity not to just move events online but do so in a strategic and intentional way. Texas Exes had been in conversation with Graduway, a platform that provides a private social network with robust features, for more than a year. In six weeks, Convince & Convert helped the Texas Exes accelerate this concept, finalize their contract, and plan a launch strategy. In addition, Convince & Convert helped organize conversations beyond just Texas Exes alumni needs to include Career Services, Athletics, and a number of colleges within the university to ensure they all had some ownership in how their corner of the platform would come together.
Convince & Convert crafted plans for each of their service areas to evolve to better match the needs uncovered in the survey. Texas Exes was proud to have the most successful higher ed launch Graduway has ever experienced and are using the insights gathered from this active and engaged group to develop and refine future plans for the organization and the university. Reached 8,000+ users in four months after virtual networking space rollout.

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