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Does Email Marketing Still Matter? Lessons in Humanizing Data and Building Trust with Robbie Fitzwater

Posted Under: Social Pros Podcast
New Social Pros Cover Image
Hosted By
DontPanicManagement

Jennifer Harmon

Convince & Convert
DontPanicManagement

Sunny Hunt

Convince & Convert
DontPanicManagement

Jason Keath

Convince & Convert and Social Fresh
DontPanicManagement

Zontee Hou

Convince & Convert
About Social Pros Podcast:

Social Pros is one of the longest-running marketing podcasts in existence! (10 YEARS and counting) and has been recognized as the #1 Audio/Podcast Series by the Content Marketing Awards.

Focused on the nexus of social media and other marketing disciplines, we bring you interviews and commentary from companies including Google, Reddit, Uber, Oracle, Zillow, Glossier and many more to understand how social media impacts brand marketing, content marketing, reputation management, public relations, paid media, and much more.

After more than a decade, Social Pros is still the one podcast that brings listeners inside the minds of marketing leaders making real impact. Join us for new interviews or browse our archive of 600+ episodes, as we dive behind-the-scenes and share actionable marketing strategies that you can immediately implement.

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Apple Podcast Reviews:

The Social Pros podcast has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

@Arlie K

This is absolutely an awesome listen for anyone in communications or social media!!

@Will31C

This podcast has become one of my staple weekly podcasts for learning about marketing! Love the conversations that they have and it's always enjoyable and educational!

@Simonstone95

Love the podcast - informative, in depth and spot on for any business size.

@MissTriathlon

Is email marketing a thing of the past, or should it still be a key part of your marketing strategy? To coincide with the launch of C&C’s new newsletter, The Trendline, on this episode we welcome Robbie Fitzwater, founder of digital agency MKTG Rhythm. Robbie shares his deep insights into how email and one-to-one communication remain the backbone of any successful digital marketing strategy. Robbie also talks about how to “out-human” big competition by blending creativity with technology, and highlights the value of segmentation and personalizing messaging for different customer segments, and also discusses why his team doesn’t hire anyone without AI experience in today’s world.

Full Episode Details

Robbie joins hosts Zontee Hou and Jason Keath on this episode of Social Pros to dive into the ever-evolving world of email marketing, segmentation, and content creation. He shares how brands can use AI and personalization to deliver highly relevant and engaging experiences for different customer segments, while balancing automation with a human touch. Robbie discusses how MKTG Rhythm leverages AI for content creation, from crafting tailored email sequences to generating creative designs for campaigns. He also explains the importance of understanding customer behavior across multiple channels, maximizing content reach, and driving conversions with data-driven strategies. Robbie highlights that while they can’t outscale the giants in their space, they can out-human them, bringing a unique, personal touch to their marketing efforts. All that and more on this new episode of Social Pros!

In This Episode:

  • 2:01 – The value of email newsletters and how they’re evolving
  • 4:41 – How frequent email newsletters should go out
  • 7:19 –  Creating newsletters with thought leaders and unique voices vs. a larger brand, and how to choose which one is right
  • 12:45 – How Robbie guides his clients on the importance of email in their overall marketing plan
  • 15:55 –  Robbie’s advice on collecting and leveraging customer data through email
  • 19:52 – The importance of SMS and combining it with email
  • 21:45 – Specifics on how to get that additional data and building the consumer profile
  • 24:48 – Great conversion rates on quick-question emails
  • 29:05 –  Robbie’s advice for catering to each consumer effectively through storytelling, automation and segmentation
  • 35:45 – What MKTG Rhythm is using AI for, and the importance of their team members having AI experience
  • 41:52 – Robbie’s advice for aspiring social pros

Resources:

Visit SocialPros.com for more insights from your favorite social media marketers.

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