YOUTILITY

Why Smart Marketing Is About Help, Not Hype

The difference between helping and selling is just two letters. But those two letters are critically important to your company’s success.

You’re not competing for attention only against other, similar products. You’re competing for attention against everything. To win in this hyper-competitive environment, you must ask “How can we help?”

If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. This is Youtility.

Includes interviews with dozens of companies practicing Youtility, and provides 6 blueprints for building Youtility in your company.

Available for pre-order soon (get up to 7 exclusive bonuses) at http://YoutilityBook.com

The 7 Deadly Sins of Social Media

As part of my panel on social media at the Worldcom PR conference in Montreal recently (see post below), I created these “7 Deadly Sins of Social Media.” Are you willing to admit your sins in the comments? 1. Deafness Actively listening to what’s being said about your brand is at the core of social [...]

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The Social Media Train: Catch It While You Can

Why, What, When & How to Implement Social Media Campaigns Just finished moderating a rousing panel discussion in Montreal at the Worldcom Americas conference. (Worldcom is the world’s largest collective of independent PR firms) Joined by Mike Corak from Off Madison Ave, Stefan Pollack from the Pollack PR Marketing Group, and Diego Biasi from Business [...]

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The Official Toothpaste of Social Media

Will the Crest Weekly Toothpaste Launch Work? In a sign that the guys who control ad budgets are getting the value of interactive advertising faster than the agencies that place it, P&G announced recently that they are introducing their new Crest Weekly toothpaste almost entirely through the blogosphere. Samples of Crest Weekly were sent to [...]

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Wake Up Agencies – Digital Shops = Trojan Horse

It was bound to happen, and now it has. A big-time digital agency (R/GA) has opened up a full-fledged brand development arm. And whom do you think they will be competing against with this new branding department? Other digital agencies? Nope. They are aiming for traditional agencies and the branding, media placement, and creative budgets [...]

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3 Secrets Rock Stars Can Teach the PR Biz

R&B star Jonelle Monae has burst on the scene recently, with guest spots in the Outkast movie Idlewyld and new tracks co-produced by Sean “Diddy” Combs, who says Monae may be the most important new artist signing of his career. In addition to loads of raw talent, Monae (who has self-directed much of her career [...]

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The World’s Best PR Blog – Vote Today

To celebrate its 10th Anniversary, PR Week has launched a “Best PR Blogs” contest with YOU the agency community as the judge and jury. PR Week nominated 16 well-known PR blogs, and asked each blogger to nominate another blog for the contest. The result is a 32-blog, March Madness-style blog off. Each week, blogs are [...]

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4 Winners, 2 Losers in SEC’s Press Release Decision

In a major announcement yesterday, the U.S. Securities and Exchange Commission (SEC) provided new guidance to public companies stating that corporate Web sites and blogs are a suitable means for official information dissemination to investors, provided those sites are a “recognized channel for distribution.” This apparently means that if the corporation has an openly available [...]

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3 Reasons Why Social Networks Are Bad Ad Buys

A recent article by Michael Estrin in iMediaConnection asks whether social media has lost its luster from an advertising standpoint. Traffic and usage of the major social networks continues to soar, with traffic to Facebook and Linked In up considerably in the past 30 days. In fact, LinkedIn which is considered to be the least [...]

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Social Media – Your Customers Are Talking About You Online

The Roar of The Crowd As appeared in bizAZ Magazine July/Aug 2008 edition Unless you’re selling specialized rivets to the military industrial complex via no bid contracts, chances are your customers are talking about you online. And not just via email, in a “hey mom, I think your accountant totally messed up your taxes” way, [...]

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What’s Your Word Worth? Measuring Word of Mouth Online

Fascinating article in BrandWeek today about putting a value on word of mouth marketing. BzzAgent, a word of mouth marketing agency (how’s that for a good gig if you can get it), says they figure an online conversation about a brand is worth 50 cents. It’s admirable that somebody is trying to put a value [...]

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