Content Marketing, Social Media Infographics

Cops and Robbers: Social Media Invades Law Enforcement

Social media isn’t just about human to human and human to company connections. Law enforcement is tapping into social media at almost every level, using it to map, monitor, and manage crime fighting activities. 81% of police departments are already using social media.

Social Media and Law Enforcement

Does this make you feel more or less confident about social media’s role in society?

This infographic was created by my friends at CreditLoan. Thanks!

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  1. says

    I think it is fine law enforcement is using social media. It has become a huge part of our lives. It is good they are using new channels to deploy limited resources to keep communities safe. What comes to mind the potential bomber of DC Metro.

  2. says

    Umm, Jay, there is a wide discrepancy in HOW law enforcement agencies use social media. Take Twitter, for instance, and compare the new feed of the Vancouver Police Department which uses hashtags and @ replies =!/VancouverPD – vs the older Boston Police Department feed which merely broadcasts crime alerts –!/boston_police

    Is one better than another? Not necessarily, but to say both use social media necessitates seeing the difference.

  3. Anonymous says

    Jay, I think the idea of using social media in law enforcement is brilliant. How many criminals have we read stories about that post to their Facebook or tweet out that they are committing crimes? I cringed while writing that because it just seems like such an impossibility.

    The power of social media is great as a deterrent. Imagine a local police force that contacts you via DM or messages you on Facebook to let you know the dangers of publicly stating that you’re out of town for a couple of weeks. Much like in business, there has to be understanding of how to use Twitter for their purposes, otherwise it’s pointless.

  4. L Madison says

    Hi Ari, i introduced the idea to the Van PD to use tags like #TrafficAlertVPD so agreed tags are good and useful to differentiate specific info streams. Comparatives are used to “see” agencies but you are right when you say the quality, purpose and use of tools is as important in understanding how police use (or may plan to use) SM rather then just stating how many “use” it….

    Agencies will choose what they want to do and comfort levels change with use of new platforms/tools but a deeper analysis is required for proper planning and policy building imho. For anyone who is interested here is a copy of our CAPSM study with solid information regarding police use of Twitter in three countries: Also, the @IACPOfficial blog is off to a good start, check that out for some info as well.. Hope you all have a great holiday season! :)

    Laura @org9

  5. Anonymous says


    thanks for the article. I am a retired police officer and have been working professionally for a corporation (defense contractor) in social media for about 2 years. I would love to get your ear or do an interview with you regarding further conversation on how law enforcement is using social media.



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