Social Media Case Studies, Social Image of the Week

Volkswagen UK Caters to Dog Lovers with New #woofwagen Campaign

badge image of the week Volkswagen UK Caters to Dog Lovers with New #woofwagen CampaignFollowing the trend of integrating social media with traditional ads, Volkswagen UK has introduced a new advertising campaign targeted at dog lovers. The campaign, which premiered during the UK’s X Factor on October 19, leverages a variety of cute dogs to showcase the company’s breadth of vehicles. While clever and engaging as an advertisement alone, what’s unique is how the company pulled this campaign through to its digital and social channels.

To bring the campaign to social media, Volkswagen UK introduced the hashtag #woofwagen on Facebook and Twitter to bring dog lovers into the campaign. The use of the hashtag has proved effective on Twitter, while the hashtag on Facebook offers an interesting look at the suggested post copy the company is giving to its dealership network to activate the campaign on a hyper local level.

Woofwagen Volkswagen UK Caters to Dog Lovers with New #woofwagen Campaign

The campaign has been supplemented with six-second dedicated videos on the Volkswagen UK YouTube account for several of the dogs featured in the TV spots. Although each of the videos are six seconds, there’s no activation on the company’s Vine account yet, which seems like a logical extension in the future.

Volkswagen UK has also brought this campaign to a dedicated landing page on their website, where dogs of different breeds are pictured alongside the car names and prices. Click on a dog and a window pops up with a clever description of the vehicle. Also humorous yet factual is the one-liner on the bottom of the website that says, “The dogs shown in this website are not for sale. They all have happy homes. No dogs were harmed during filming and all our dogs were cared for by their owners and a vet.”

Woofwagen2 Volkswagen UK Caters to Dog Lovers with New #woofwagen Campaign

Overall, this campaign brings up the ongoing debate regarding the role of social media in advertising. We’re in a time where hashtag call outs in traditional advertising are the norm, but it’s clear that not every TV spot is meant for the social media spotlight. There’s also the fear that your fans may not want to see a TV ad posted on your company’s Facebook page.

On the other side, many TV campaigns are now being designed to spark social sharing and conversation. For a brand like Volkswagen that consistently delivers with creative, engaging advertisements, you have to wonder if we could be heading in that direction? If you can predict that a spot is going to be popular with your consumers, activating a second screen experience across social media where people go to share and discuss information is a good way to amplify the campaign.

In reviewing Volkswagen UK’s recent TV spot and social response, the answer seems to lie in knowing your social media community. Understanding what type of content motivates your community to respond, engage and share – however simple that may seem – makes the business case. And hey, if that content can also include puppies or dogs, you may just hit a homerun.

Related
  • http://sproutsocial.com/features/social-media-engagement Sarah @ Sprout Social

    Brilliant campaign. Thanks for sharing this, Jessica! Who doesn’t love dogs? And what a great way to bond a person with a car. I can imagine a potential buyer seeing a doppelgänger of their beloved sheepdog on the site and gravitating towards the paired Volkswagon.

    I think promoting the TV campaign on social fits naturally. It’s fun, encourages an interactive website and doesn’t force the brand down your throat (which I don’t think Volkswagon ever really does anyways).

  • DCAutoGeek

    “Your fans might not want to see your TV ad” – Then you are making bad ads. If you make a fun, emotional, entertaining, cute, etc. video then people should be happy to see it regardless of the platform just so long as you aren’t airing +5 minute interruptive content, but even that (i.e. BMW Films) has the chance at being consumed in long form because it’s that good.

    Hashtags – great user-generated solution to threading conversations on Twitter, but what value does it really have OTHER THAN allowing the brand to track impressions and sharing more easily?

    Why would I as a consumer want to know what other people are saying about this ad when I could post it to my networks and talk amongst my friends who are dog lovers?
    Would I search for the hashtag? Doubtful. I’ve done this in the past with other automotive ads, that is, I’ve search for the hashtag and then engaged with the user only to be asked, “Why are you talking to me?”

    No, the only reason most people use a hashtag is for celebrity. They hope a brand, like VW for example, would share and/or in some way recognize their simpleton state of being on social by replying or sharing their contribution.

  • http://www.igobydoc.com igobydoc

    Love the commercial. Now I want a dog even more, so was this an unintentional reaction? Or will finally getting a dog make me want a #WoofWagon? =)

  • http://riverdaleindia.com/ Riverdale Apartments

    quiet creative