The team at Awareness (who offer social media management software I like a lot), recently published a terrific, free ebook of 2012 social media predictions.
It includes prognostications from 34 social media practitioners, including some of my favorite social media writers such as:
- David Berkowitz (whose MediaPost Social Media Insider columns you should be reading)
- CC Chapman (who has a cool new video interview program – Passion Hit TV)
- Jason Falls (who’s running 5 great events next year)
- Paul Gillin (B2B social media guru)
- Doug Haslam (good guy despite being a Red Sox fan – read his great post on social ROI)
- Matt Grant (always gets the short straw and has to moderate my MarketingProfs Webinars)
- Tim Hayden (my tequila and poker friend, and mobile marketing impresario)
- Mark Meyer (co-genius behind weekly #socialmedia chat)
- Erik Qualman (new book “Digital Leader” – just published
- David Meerman Scott (new ebook “NewsJacking” just published)
- Brian Solis (new book “The End of Business as Usual” just published)
- Jim Storer (runs the amazing resource The Community Roundtable)
- Ekaterina Walter (breathtaking TED talk on her immigration story – watch it)
My 2012 Social Media Predictions
Grab the ebook for some holiday reading, but here are my top 4 (nearly guaranteed to be true!) 2012 bets:
1. Multi-media Soars
We’ve been nibbling around it for a while, but 2012 will be the year of the multi-media social network.
Photo and video-based social interaction weeds out the banal, as the process of taking/uploading multi-media forces you to self-edit. That delay of just a few seconds allows the question “Does anyone REALLY care about this?” time to be considered. Consequently, there is more meat on Instagram and Viddy and Tout than there is bun, and that enables the whole point of social networking – making and perpetuating connections and seeing the world through someone else’s eyes – to flower.
I don’t expect these services to dethrone Facebook, as many people simply are not comfortable with multi-media. But already you’re seeing power users reduce their Facebook (and Twitter) musings in favor of multi-media, where a picture (or video) speaks louder than 140 characters. Given that the camera on your smartphone is almost as good as your actual camera, the multi-media driven social networks are here to stay and will be an emerging force for brands in 2012, too. An explosion in short-form multimedia, as companies start to truly embrace
2. Reading Tea Leaves
Big data is going to usher in an even more important corollary industry – big interpretation. Our problem in social media isn’t lack of data; it’s lack of understanding how to make that data actionable. Most big data projects and companies are only answering half the question, at best.
3. The Year of Mobile – Seriously
As much as we predict that every year is the ‘year of mobile,’ it seems like we’re finally getting somewhere, We’ll see a concerted effort by companies to make their content mobile-friendly, and I’m bullish on what near field communication (NFC) can provide in the realm of instant information retrieval and mobile commerce.
4. Staffing and Resources
The big question for companies that have not yet fully created social media centers of excellence, etc. (and most haven’t)? Resources. Who in the company is supposed to be handling this stuff? How many people do you need? How are they trained? Where do they come from? 2012 is the year of social media labor questions.
Which of these is most likely to be NOT true?