Using Social Media to Win Hearts in Financial Services

Social Pros Michael Toner, Navy Federal

Michael Toner, Social Media Manager at Navy Federal Credit Union, joins the Social Pros Podcast this week to discuss focusing on culture to perfect social media strategy, how he puts content first and foremost in his engagement with customers, and his plan to harness the power of internal brand ambassadors.

Social Media Lessons from America’s Biggest Company


Chad Mitchell, Senior Director of Digital Communications for Walmart, joins the Social Pros Podcast this week to discuss his social team’s changing structure, managing the reputation of a company that operates on so many levels, and staying authentic with a global brand.

Why Canva is Taking Over Visual Social Media

Pet Fitzpatrick, Canva

Peg Fitzpatrick, Head of Social Strategy at Canva and Managing Partner of 12 Most, joins the Social Pros Podcast this week to discuss building a brand’s online presence from the ground up, the on-going importance of Pinterest, and how Canva can help brands revolutionize their visual presence online.

Social Media Strategy

How to Use Networking 3.0 to Make New Connections

Networking 3.0

The word “networking” has become laden with negative associations. It’s no wonder considering some of the tactics people use, from the time-wasting to the downright obnoxious. Yet we know there is immense value in networking. We just need to redefine it. The world has changed dramatically, and networking needs to catch up. Many people still […]

The Truth about Google + for Business (and Content Marketing)

Martin Shervington, Plus Your Business

Martin Shervington, Founder and Community Manager of Plus Your Business, joins the Social Pros Podcast this week to discuss the current state of Google+ in the face of a leadership shakeup, the intrinsic value of Google+ conversations, and what our listeners need to know about making the most of their Google+ engagement.

Social Media Strategy

Social Success Comes from Individuality

Social Pros Podcast

April’s guests on the Social Pros Podcast brought in expertise from all different industries, with guests including, the global non-profit that aims to bring safe water to all; Bob Pfeifer, who used social media to find his kidnapped son across the world; Ekaterina Walter and Jessica Gioglio, authors of the new book The Power of Visual Storytelling; and software innovator VMware.

Social Media Strategy

3 Ways to Ensure Your Social Promotions Follow the Law

We did it! Hand tighten the cup winner against lightning dark sk

Sophisticated marketers have a lot on their minds these days, such as developing and reaching audiences, creating consumer connections with meaningful content and campaigns, demonstrating business results, and doing it all in compliance with legal rules and guidelines. The Federal Trade Commission recently completed an investigation into a Pinterest-based contest conducted by fashion brand Cole Haan. […]

How to Create a Thriving B2B Advocacy Community

John Mark Troyer @jtroyer

John Mark Troyer, Director and Social Media Evangelist for VMware, joins the Social Pros Podcast this week to discuss the origins of the community surrounding VMware, the tools his team has built to allow that community to change over time, and how they encourage influencers to remain active advocates of the brand.

How To Succeed With Visual Social Media Marketing

The Power of Visual Storytelling, Jessica Gioglio and Ekaterina Walter

Visual Marketing on All Scales We have an exciting show today featuring Ekaterina Walter and Jessica Gioglio, both of whom are veteran Social Pros guests (and Jessica is a regular guest contributor on the Convince and Convert blog). They join us this week to talk about their new book The Power of Visual Storytelling. The […]

Social Media Strategy

5 Ways to Connect with Your Audience Emotionally to Drive More Engagement

man and woman holding frames with big excited faces

As a marketing professional in today’s über-competitive online space, you understand the importance and value of engaging your audience. You’re part of the 91% of B2B marketers establishing and building a community using both content and social media marketing. It can be difficult. You’re interacting with your audience constantly: fostering new relationships, nurturing existing ones, […]