Skip to main

How to Create a Share of Voice Report

Authors: Jay Baer Jay Baer
Posted Under: Social Media
Listen to this Article

Youtility: Why Smart Marketing is About Help not Hype

Do you have your copy of Youtility: Why Smart Marketing is About Help not Hype? Visit Amazon or Barnes & Noble to get your copy now!

Social Mention is a free Web site that monitors and organizes social media chatter on Twitter, blogs, discussion forums, and elsewhere. Social Mention is not nearly as powerful or customizable as paid social media monitoring software like Radian6, Scoutlabs, or Spiral16, but it’s free and easy to use.

Once you launch your social media program, you may want to investigate paid social monitoring software to alert you to opportunities, keep closer tabs on the competition, find influencers in your industry, etc. Nearly all companies in the social software business offer free trials. While I recommend the three above, a good list of all the social listening software providers is at

Online, are people talking more about your company, or your competitors? Let’s find out.

social mention share of voice
1. Search for Yourself
Go to Click “all” on the row of tabs. Then, enter your organization’s name in quotes (“organization name”) and click search. The quotes will ensure that results include only exact, relevant matches.

It may take a few seconds for Social Mention to produce results, as it has to scan a lot of data.

On the results page, you’ll see at the top the number of total mentions of your organization in social media over the past 30 days. (You can change the date range with the pull-down that says “anytime”. The default is 30 days, and Social Mention only stores 30 days worth of data).

Look through the search results to find areas where your organization is being mentioned, by whom, and in what context. It may be easier to scan results by sorting them by Source. Use the “Sort by” pull-down to make that change.

2. Search for Competitors
Go back to Social Mention. Search for your competitors the same way you searched for your own name.

3. All Mentions are NOT Good Mentions
On the left hand side of Social Mention search results, you’ll see a chart labeled “Sentiment”. This tracks whether social commentary about your organization was positive, neutral, or negative. Enter those values into the
Convince and Convert Share of Voice Worksheet.

social media share of voice worksheet
The Share of Voice Worksheet automatically calculates average sentiment of all mentions, on a five point scale, where 1 is a negative mention, 3 is a neutral mention, and 5 is a positive mention.

Presto! Now you know who’s dominating the social media conversation within your category.


Recognize that this is a very rough report. You will almost definitely get some search results from Social Mention that do not actually apply to you or your competitors. You can sort those in Excel by exporting the report, but please remember that this is a very basic version of share of voice for quick comparison purposes only.

Blog Banner Image

Get our best tips in your inbox! Join the smartest marketers who receive our ON newsletter.

Join the Social Pros LinkedIn Community

Join a community of real social pros doing social media on LinkedIn. Receive all the inspiration and ideas straight to your feed and add your thoughts to the conversation.

Follow Social Pros on LinkedIn

Subscribe to Social Pros Podcast

b2b influencer

Ready to Get Started?

I am looking for...